Taco Bell / KFC

3.3
884 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 7751 Gateway Lane in Concord. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
7751 Gateway Lane, Concord, NC
28027, United States

Hours

Reviews

3.3
884 reviews
5 stars
289
4 stars
179
3 stars
141
2 stars
82
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews highlighted poor food quality, including stale items, incorrect portions, and food that tasted old or poorly prepared.

Cleanliness

Customers noted that the restaurant was often dirty, with sticky tables and unsanitary restrooms.

Management Concerns

Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative dining experience.

Mixed Experiences

While some customers praised the food and service, the majority of feedback indicated significant dissatisfaction.
  • ZZ
    Zimo
    1 day ago
    3.0
    If you are ordering KFC, you might have better luck with time. I ordered Taco Bell and waited 40 min. The food is as you expect from Taco Bell (which is good!) but I waited quite a while (which is not). Those who ordered KFC after me got their orders sooner. Otherwise, the place was clean but rather empty, 3-4 PM on a weekday.
  • KS
    Kiya Steward
    Jan 5, 2026
    1.0
    Food was cold and stale. Biscuit was cold and hard. Overall bad experience.
  • CG
    Chris Groll
    Dec 23, 2025
    2.0
    Walked in at 9:50 after going to the Charlotte Speedway Christmas lights and was told the lobby was closed. Umm doors are not locked and it says 10pm on the door. Placed order, they were not busy inside but about 6 cars in drive through. Placed order and it took 20 min to get the order which was after I walked back to the counter asking for the order. An extremely rude employee tells me again that the lobby is closed to which I replied,” It was not when we came in” she then asked someone else to lock the lobby doors which created a screaming match between them two about being too busy to lock the doors. Order was missing our nachos and cinnamon twist. I showed receipt and asked for the missing items where the nacho cheese was literally a teaspoon worth and the cinnamon twist were less than half the bag and cold. Employees were rude and service horrible. I don’t expect much from Taco Bell but this was the worst.
  • AF
    Aixa Flores
    Dec 11, 2025
    1.0
    I went to taco bell and i love taco bell but it’s very disappointing to see my food in the bag all scattered and thrown as well as the wait time being too long due to the order in front of me getting their food incorrectly.
  • DS
    Debra Sharpe
    Nov 23, 2025
    2.0
    I love the chicken pot pie . Well I did 😞 we today came by and I ordered the chicken pot pie meal . Pie and two apple pies where to be in the meal . The CHICKEN pot had a chicken bone in it but sadly NO chicken . Also NO little pies . What is happening to our fast food restaurants 😞 We pay more for less . If we don't start telling them we don't like what is happening they will keep doing it

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours of Taco Bell at 7751 Gateway Lane in Concord, NC?

Taco Bell is open from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays. The drive-through is closed every day.

Does this Taco Bell location offer drive-through service?

No, the drive-through is closed every day at this location.