Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Concord Subway® Restaurant at 856-B Union St S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
Customers reported issues with food freshness, incorrect orders, and inadequate portion sizes, contributing to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions and a need for better cleanliness in the establishment.
Inconsistent Experience
While some customers had positive experiences with specific employees, many others reported ongoing issues, indicating a lack of consistency in service quality.
KL
Kimberly Lefler-cox
Jan 7, 2026
1.0
Why was an elderly lady by the name of Renee allowed to be extremely rude to customers/drivers? Is providing quality customer service out of reach…may be send her back through customer service training or start one. I ordered via online at 3:10 pm and they were not ready until 3:50 pm when she decided to be smart at mouth….! Really Renee …. Are you not capable of providing quality customer service or even being somewhat nice to people?
MB
matt burnette
Jan 5, 2026
1.0
Walked in and completely rude employees like they just hate life working there and was mad for trying to shut down two hours early . Poor attitude and customer service for the whole experience. Asked for the sandwiches to be toasted and she acted like she did nothing was toasted bacon was raw had to come home and toast my own sandwich’s . Don’t waste your time coming here go to Harrisburg for way better service
RM
Roger Morgan
Jan 4, 2026
2.0
Ordered chicken avocado sandwich. After making the sandwich, no avocado. But charged full price.
TE
Tamara Exum
Oct 25, 2025
2.0
I don't understand how you put meat before mayo then get an attitude when I ask for mayo first one lady who works here attitude is beyond me very nasty I will never spend a dollar there again inpatient loud and we were the only customers not to mention my partner ordered a cheesecake and it looked like a nasty school lunch horrible I will never again
SW
sherry Waller
Sep 24, 2025
1.0
Worst service Ever! All the tomatoes and lettuce was wilted and gross I asked for new tomatoes and the girl behind the counter said they were out! The after we ate our food they brought out fresh tomatoes. I asked her why didn’t she bring them out for us. ?? She snapped back and said we had to FIND them! We are elderly white folks that frequent this place. When other folks of color came in they got the fresh lettuce and tomatoes. VERY DISAPPOINTED!!! We wont go back. We’ll drive further for better service.
What are the operating hours for Subway at 856-B Union St S in Concord, NC?
Subway is open from 8:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 8:00 AM to 9:30 PM on Friday and Saturday.
Does this Subway location offer catering services?
Yes, this Subway location offers catering services to meet your event needs.
What meal options are available at this Subway restaurant?
The Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.
Can I order food online or through an app from Subway in Concord?
Yes, you can order quickly and easily through the Subway app or online for in-store pickup, curbside pickup, or delivery.
Does Subway at South Union Shopping Center have dine-in service?
Yes, this Subway location provides dine-in seating in addition to take-out and delivery options.
Is curbside pickup available at this Subway restaurant?
Yes, curbside pickup is one of the convenient ways to get your order at this Subway location.
What nearby fitness center can I visit before or after dining at Subway?
Platform Gym is located close to Subway, making it easy to combine your workout with a meal or snack at the restaurant.
Are there other dining options near Subway at South Union Shopping Center?
Yes, nearby options include Little Caesars Pizza for pizza lovers, Moore Juice Vibes for smoothies and cafe items, and Redds On Union for American-style food and bar experience.
Where can I find convenience or grocery stores near Subway for additional shopping needs?
Nearby stores include Food Lion for groceries, ABC Store for convenience items, and Carquest Auto Parts for automotive supplies located near the shopping center.
How can I contact Subway at South Union Shopping Center for placing orders or inquiries?
You can contact them by phone at +1 704-782-0027 or visit their official website online for more information.
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