Subway

2.9
162 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Concord Subway® Restaurant at 856-B Union St S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
856-B Union St S, Concord, NC
28025, United States

Hours

Reviews

2.9
162 reviews
5 stars
56
4 stars
21
3 stars
8
2 stars
11
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive behavior from staff, leading to a negative dining experience.

Food Quality

Customers reported issues with food freshness, including wilted vegetables and poorly made sandwiches, often lacking proper ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions within the establishment, including unpleasant odors and dirty environments.

Order Accuracy

Many customers experienced incorrect orders, with missing items or wrong ingredients, contributing to dissatisfaction.

Staff Attitude

While some employees received praise for their friendliness, many others were criticized for their poor attitudes and lack of professionalism.
  • TE
    Tamara Exum
    Oct 25, 2025
    2.0
    I don't understand how you put meat before mayo then get an attitude when I ask for mayo first one lady who works here attitude is beyond me very nasty I will never spend a dollar there again inpatient loud and we were the only customers not to mention my partner ordered a cheesecake and it looked like a nasty school lunch horrible I will never again
  • SW
    sherry Waller
    Sep 24, 2025
    1.0
    Worst service Ever! All the tomatoes and lettuce was wilted and gross I asked for new tomatoes and the girl behind the counter said they were out! The after we ate our food they brought out fresh tomatoes. I asked her why didn’t she bring them out for us. ?? She snapped back and said we had to FIND them! We are elderly white folks that frequent this place. When other folks of color came in they got the fresh lettuce and tomatoes. VERY DISAPPOINTED!!! We wont go back. We’ll drive further for better service.
  • JJ
    Jocelyn McElroy (Joy)
    Sep 14, 2025
    1.0
    Normally I have a pretty awesome experience here. The sandwiches always taste great and the cookies are delicious. My family and I love the softest least baked ones lol. So I usually request those VERY NICELY and the younger girl has no problem obliging. The older white male had a bit of an attitude last time I was there and requested them. I mean, sir why do you think I wanted the most burnt and crispy cookies you can find? Today, I went and the sandwiches were good, but the older white lady who I asked for cookies was so short and annoyed that I didn't even bother asking for softer cookies. Got stuck with the old and hard ones. I won't be returning to this location ever. I can only hope the issue isn't my skin tone.
  • TL
    Tom Leso
    Sep 14, 2025
    2.0
    The lady was very rude. She’s been rude every time I visit this subway. The bread was undercooked.
  • VV
    Victoria
    Aug 21, 2025
    1.0
    I went in to order a salad. (Turn a sub into a salad). The Spanish lady was very helpful, and welcoming. My problem was the smell inside the establishment and the lettuce. The smell was very sour and stale. The lettuce was far from fresh. There was another lady there and yes she also wore a badana, but she didn’t give me any problems at all. She spoke just like the other lady. Just needs a deep cleaning and FRESH food.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 856-B Union St S in Concord, NC?

Subway is open from 8:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 8:00 AM to 9:30 PM on Friday and Saturday.

Does this Subway location offer catering services?

Yes, this Subway location offers catering services to meet your event needs.