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Subway

2.9
(164 reviews)

Business Details

856-B Union St S, Concord, NC
28025, United States
(704) 782-0027
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Concord Subway® Restaurant at 856-B Union St S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
856-B Union St S, Concord, NC
28025, United States

Hours

Reviews

2.9
164 reviews
5 stars
56
4 stars
21
3 stars
8
2 stars
12
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Customers reported issues with food freshness, incorrect orders, and inadequate portion sizes, contributing to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions and a need for better cleanliness in the establishment.

Inconsistent Experience

While some customers had positive experiences with specific employees, many others reported ongoing issues, indicating a lack of consistency in service quality.
  • KL
    Kimberly Lefler-cox
    Jan 7, 2026
    1.0
    Why was an elderly lady by the name of Renee allowed to be extremely rude to customers/drivers? Is providing quality customer service out of reach…may be send her back through customer service training or start one. I ordered via online at 3:10 pm and they were not ready until 3:50 pm when she decided to be smart at mouth….! Really Renee …. Are you not capable of providing quality customer service or even being somewhat nice to people?
  • MB
    matt burnette
    Jan 5, 2026
    1.0
    Walked in and completely rude employees like they just hate life working there and was mad for trying to shut down two hours early . Poor attitude and customer service for the whole experience. Asked for the sandwiches to be toasted and she acted like she did nothing was toasted bacon was raw had to come home and toast my own sandwich’s . Don’t waste your time coming here go to Harrisburg for way better service
  • RM
    Roger Morgan
    Jan 4, 2026
    2.0
    Ordered chicken avocado sandwich. After making the sandwich, no avocado. But charged full price.
  • TE
    Tamara Exum
    Oct 25, 2025
    2.0
    I don't understand how you put meat before mayo then get an attitude when I ask for mayo first one lady who works here attitude is beyond me very nasty I will never spend a dollar there again inpatient loud and we were the only customers not to mention my partner ordered a cheesecake and it looked like a nasty school lunch horrible I will never again
  • SW
    sherry Waller
    Sep 24, 2025
    1.0
    Worst service Ever! All the tomatoes and lettuce was wilted and gross I asked for new tomatoes and the girl behind the counter said they were out! The after we ate our food they brought out fresh tomatoes. I asked her why didn’t she bring them out for us. ?? She snapped back and said we had to FIND them! We are elderly white folks that frequent this place. When other folks of color came in they got the fresh lettuce and tomatoes. VERY DISAPPOINTED!!! We wont go back. We’ll drive further for better service.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 856-B Union St S in Concord, NC?

Subway is open from 8:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 8:00 AM to 9:30 PM on Friday and Saturday.

Does this Subway location offer catering services?

Yes, this Subway location offers catering services to meet your event needs.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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