Subway

2.8
150 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Concord Subway® Restaurant at 280 Highway 29 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
280 Highway 29 South, Concord, NC
28027, United States

Hours

Reviews

2.8
150 reviews
5 stars
44
4 stars
24
3 stars
9
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Many customers reported dissatisfaction with the food quality, mentioning insufficient toppings and poorly made sandwiches.

Management Issues

Several reviews pointed out issues with management, including unavailability, lack of support for staff, and refusal to honor coupons.

Cleanliness

While some customers noted cleanliness, others mentioned messy food preparation areas and unsanitary conditions.

Service Speed

Customers frequently complained about slow service, with long wait times and inadequate staffing reported.
  • TT
    Tasting_with_T
    Oct 16, 2025
    1.0
    I've ordered steak subs at Subway for 20 years. After a long hiatus because of my last experience, I tried again thinking the BOGO1 was a good deal. I had to pick through my entire sandwich to find the small amount of steak as did my friend eating the Club. This sandwich had less toppings/meat than the ones I make at home. I normally eat half and save half, but after eating the entire sandwiches, we went and got Taco Bell where one taco had more steak than a foot long. I DID call in an attempt to get my sandwiches made correctly but the employee said he couldn't understand my English, and pretended to not speak English. I would have been satisfied just to have my sandwiches made correctly.
  • BF
    Brandie Furr
    Oct 13, 2025
    1.0
    If i could give 0 stars i would they don't even deserve any stars they give you a sandwich with nothing on it if you actually want food I do not recommend going to this place
  • AP
    A Parral
    Oct 13, 2025
    1.0
    Horrible Experience, horrible Customer service. I ordered a sub and they didn’t put barely anything on it. Charged me extra for extra meat & then they Didn’t even put extra meat on it. Literally there was like three piece of a spinach on one side. Lettuce was unnoticeable. Two teeny tiny tomatoes will not be going back. Then I went and ask for a refund and they said they couldn’t give me a refund because the manager was not there and he wouldn’t be there until a week later what kind of company is this that’s completely unacceptable. I’ve never went somewhere where they couldn’t give you a refund because the manager is not there. So now I have no sub and don’t have my money back.
  • DS
    Doris Shaver
    Sep 2, 2025
    5.0
    Awesome service.
  • OG
    Omarion Gonzalez
    Aug 24, 2025
    5.0
    The guy work there Jakob is a good young guy.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Concord Shopping Center?

The Subway is located at 280 Highway 29 South, Suite 120, Concord, NC 28027, in the Concord Shopping Center.

What are the operating hours of the Subway at Concord Shopping Center?

Subway is open every day from 9:00 AM to 11:00 PM.