Subway

3.6
325 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Concord Subway® Restaurant at 1480 Concord Parkway North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1480 Concord Parkway North, Concord, NC
28025, United States

Hours

Reviews

3.6
325 reviews
5 stars
137
4 stars
61
3 stars
51
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Food Quality

Several customers reported issues with food quality, including stale bread, cold sandwiches, and unsanitary conditions.

Employee Behavior

Many reviews mentioned unprofessional behavior among employees, including arguing in front of customers and neglecting hygiene practices.

Order Accuracy

Customers frequently experienced issues with incorrect orders and lack of attention to special requests.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty surfaces and improper food handling.
  • LF
    lillian fenner
    Nov 8, 2025
    1.0
    I placed an order on the subway website on November 1st they order was never picked up nor delivered to my home my funds for the purchase was not returned to me. The store I order from was store 21303-0 . I contacted the store personally concerning a refund and no one has responded nor has door dash I have evidence that my order was cancelled and no money has been returned. I have submitted several request for a refund and nothing has been done it’s unacceptable customer service
  • JP
    Justin Pratt
    Oct 10, 2025
    1.0
    Been coming here for years and have never had the stupidity i had today. Asked for extra olives and was told I can have 6 olives or they will have to charge extra..... 6 olives folks. Woman wasn't wearing a name tag but it was an older Hispanic woman. Won't ever come to this location again. Makes sense that it was empty at lunch time now.
  • BS
    Brandi Spigner
    Sep 17, 2025
    1.0
    If I could write this place is zero I would. Service here was the worst service I’ve ever received at any restaurant. The employees were arguing with one another over tips and just working with each other in general. One of the employees was getting another employee‘s hair out of her face over the food. They need all new employees.
  • AA
    Artez Austin
    Sep 12, 2025
    1.0
    DONT EAT HERE!!! Horrible staff and store!!! Allows random people to come in and steal your orders off the online pickup shelf!!! Staff not caring or concerned at all
  • SL
    Steven London
    Sep 10, 2025
    1.0
    My wife brought home a cold cut trio sub from there last night, I ate it and was immediately sick. When I brought it to her attention she said she should’ve went somewhere else that the place wasn’t the best kept but once she was in line she just went through with it…

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1480 Concord Parkway North, Suite #75, in the Carolina Mall Shopping Center, Concord, NC 28025.

What are the opening hours of this Subway location?

Subway is open Monday to Saturday from 9:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.