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Sonic Drive-In

3.6
(1536 reviews)

Business Details

296 Highway 29 North, Concord, NC
28027, United States
(980) 540-9669

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Concord, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 296 Highway 29 North for the ultimate SONIC experience!

Location

Sonic Drive-In
296 Highway 29 North, Concord, NC
28027, United States

Hours

Reviews

3.6
1,536 reviews
5 stars
603
4 stars
327
3 stars
211
2 stars
133
1 star
262

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude staff and poor service, with multiple instances of orders being taken incorrectly or not at all.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold, overcooked, or poorly prepared food, with some even reporting food safety issues.

Speed of Service

Numerous reviews highlighted long wait times for orders, both at the drive-thru and when ordering at stalls.

Cleanliness

Several customers noted unsanitary conditions, including dirty seating areas and concerns about food handling.
  • TS
    Tara Stacy
    5 days ago
    1.0
    Worst Sonic I’ve ever been to.
  • DG
    Dante Gast
    6 days ago
    1.0
    Where do I start. I ordered a triple sonic smasher with bacon and they gave me a double. The attendant was kind and went to go fix it. I also got mozzarella sticks with no marinara sauce. The last time I came here they weren't listening and gave me a double when I ordered a triple. Luckily it was only charged as a double. Also. Let's talk about the bathroom. Floor was slick with grease. "Dust pan" was full of grease and what looked like mold just sitting in the middle of the floor. Handle was also slick with grease. They attendant was the only good thing about this trip. She was nice. This is why no one respects fast food workers here and that sucks cuz as a working class guy i want to stick up for yall. If you cant do your job right please try to learn. Once again bless that attendant she is the only good thing about this unsanitary sonic full of fools. Please clean up the place or lower prices not that you care about what your customers think.
  • CS
    Cameron S
    Jan 24, 2026
    1.0
    Worst sonic ever.
  • LE
    Lekeith Erwin
    Jan 16, 2026
    5.0
    The customer service was top tier and they made sure that we had everything that we needed. I would definitely go back again and recommend others to go.
  • JG
    jose gonzalez
    Jan 3, 2026
    1.0
    This place can never get anything right. It doesn’t matter if you pick it up, or have it delivered. These people need to start being held accountable for their screw ups. It’s always the same thing here. Something is either missing or it’s the wrong size because they’d rather be goofing off and on their phones instead of reading the orders and making sure their jobs are done correctly.

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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