At Papa Johns Pizza in Concord, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Concord pizza for any occasion. Call us for pizza delivery in Concord or stop by 10050 Edison Square Drive for carryout to order the best pizza in Concord, along with breadsticks, wings, and more!
Numerous customers reported poor food quality, including undercooked pizzas, missing toppings, and overall dissatisfaction with the taste.
Customer Service
Many reviews highlighted rude and unhelpful staff, long wait times, and issues with order accuracy, leading to a negative customer experience.
Cleanliness and Safety
Several customers expressed concerns about hygiene practices, particularly regarding staff not wearing gloves or masks while handling food.
Delivery Issues
Customers frequently complained about delayed deliveries, with many orders taking significantly longer than estimated.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their politeness and helpfulness during their visits.
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Victor Negrete
Dec 31, 2025
5.0
Personal muy amable
JD
Joseph Doherty
Dec 7, 2025
1.0
Ordered a Hand tossed pizza during the 9.99 deal. All I can say is its a good thing it was only 10 bucks!! What a disgusting concoction to call a pizza!! 1 Star is too much!!!
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WOW ITS RUSS
Jan 21, 2022
5.0
I got my pizza was warm and cooked well. No complaints here just had a good order from papa John's.
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E c
Dec 11, 2020
3.0
Good or ok pizza . But bad customer service, they are really disrespectful so unless ur really hungry its not worth it.
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NatalieJ42
May 12, 2016
1.0
EDITED 2021: orders have been lacking in quality and accuracy lately. This order takes the cake. Completely wrong. Missing toppings, wrong sauce. Tried completing an online feedback form, only for it to say it was having problems submitting. Won't even bother calling the location. If I want to argue over details of my order & get sassed I'd go ask my teenager something. No thanks. Review from 5 years ago shows it's not worth going for that "free" pizza.
Order was wrong but they called and said my next pizza was free. Called for free pizza and they said they had no idea what I was talking about and put me on hold for over 5 minutes.