At Papa Johns Pizza in Concord, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Concord pizza for any occasion. Call us for pizza delivery in Concord or stop by 585 Highway 601 Bypass S for carryout to order the best pizza in Concord, along with breadsticks, wings, and more!
Feedback on customer service is mixed; while some customers praised friendly staff and helpful service, others reported poor experiences with unacknowledged wait times and rude management.
Food Quality
There are significant concerns regarding food quality, with multiple reports of undercooked or improperly prepared pizzas, as well as issues with cleanliness and food safety.
Delivery Issues
Many customers experienced problems with delivery, including long wait times, incorrect orders, and issues with third-party delivery services like DoorDash.
Pricing Concerns
Several reviews mentioned high prices compared to competitors, leading to dissatisfaction with perceived value.
JF
Jeannette Franklin
Feb 13, 2026
5.0
The workers are very friendly they do the best they can to get your orders out
TJ
Tommy Jordan
Feb 7, 2026
3.0
I like the pizza here, but when two pizzas total up to $67.06 with delivery.... I think I'm done here for awhile. Especially since I heard a few others comment later that if you mention the price they'll come back with a cheaper one. Not cool guys.
If you don't deliver, don't offer delivery. Using DoorDash and making me pay for it isn't delivery. It's third party contracting.
NR
Nicole Rumple
Jan 4, 2026
3.0
So ive ate here a few times since we stay right around the corner, anyways we usually eat Brooklynns and Pizza Hut but was going to try this out, the prices are very expensive compared to other places as well as they use door dash instead of their own drivers so you get charged extra for that. The main thing tho is ive never ate something that messed my stomach up so so bad!
WD
Wee Dixon
Nov 11, 2025
5.0
Love the atmosphere employees are super nice
MJ
michael jones
Sep 28, 2025
1.0
I walked in, was never greeted or acknowledged somebody else walked in after me. They were served before I was after he left I was still not acknowledged. Did not get my food. I just left poor customer service.