CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Concord is here with warmth and welcome. Panera Bread. Food as it should be.
Customer service experiences varied, with some praising friendly staff while others reported rude interactions and long wait times.
Food Quality
Food quality was inconsistent, with complaints about portion sizes, incorrect orders, and items being out of stock.
Cleanliness
The restaurant was generally noted as clean, but there were concerns about hygiene practices among staff.
Atmosphere
The atmosphere was described as pleasant and suitable for dining, though some customers experienced issues with the drive-thru and parking.
SF
Sarah Flauta
2 days ago
2.0
Not a fan of this particular location. My partner and I have been here twice and both times some of the vegetables were slimy or overly browned like the cucumber, tomatoes and avocado. I had to separate much of our food because we physically couldn't eat it. The cucumbers were so slimy, they slid out of our fingers. The avocado was so brown, there is no way they had been freshly sliced and if they were, it means they were old and overly ripe and I don't want to talk about the tomatoes. I have never been to a Panera that sent out their food looking that way. But reading some of these other reviews, I'm seeing it's location based for sure. I'll just stay away from this location moving forward.
AB
Amber Blanton
Dec 22, 2025
1.0
We ordered delivery. Chicken was left off of my chicken chipotle sandwich, tomatoes left off of my wife's sandwich making it super dry and everything was way smaller than it used to be. I will not be ordering from panera again.
RH
Rob H
Dec 21, 2025
5.0
Visiting family and on the way home stopped for breakfast. Very friendly staff.
DM
Darshinie Medlin
Dec 7, 2025
5.0
Thank you all for everything you guys do for all of us. I went by tonight and I was just crying because they made me feel so special. Thank you so much for the cookies. You all made my heart so happy! Merry Christmas ♥️♥️♥️♥️
TB
Tierra Butler
Nov 23, 2025
1.0
Portions sizes ridiculously small for the price esp when I watched a dine in chicken salad sandwich have two portions of salad and mine barely have a scoop. Service was ok. I'll never eat at this location again, one bad experience is enough for me.