Panera Bread

4.0
950 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Concord is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8034 Concord Mills Boulevard, Concord, NC
28027, United States

Hours

Reviews

4.0
950 reviews
5 stars
516
4 stars
196
3 stars
88
2 stars
45
1 star
105

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, floors, and restrooms.

Customer Service

While some customers praised individual staff members for their friendliness and helpfulness, many others experienced poor service, including long wait times and rude interactions.

Food Quality

Several reviews indicated dissatisfaction with food quality, including incorrect orders, small portion sizes, and items being out of stock.

Management Issues

Customers expressed concerns about management's responsiveness and effectiveness, with reports of rude behavior and lack of accountability for mistakes.

Inconsistency

There were mixed reviews regarding the consistency of food quality and service, with some customers having positive experiences while others faced significant issues.
  • MF
    Mike F
    Nov 11, 2025
    2.0
    This location chose NOT TO Honor Veterans today. Below from USA Today: Value Duet Meal: Some participating bakery-cafes offered a free Value Duet meal to active and veteran military members, with a valid ID for dine-in or carry-out. Free Pastry and Coffee: Other locations, specifically those owned by Flynn Group, offered a free pastry or bakery item and a cup of coffee with a valid military ID.
  • EG
    E Gaiter
    Oct 23, 2025
    4.0
    Forgot an item on my receipt. Provided incorrect bagel.
  • RG
    Rashmi Gupta
    Oct 19, 2025
    1.0
    This is a chipotle avocado melt sandwich (only change requested was to remove chicken), online order. This is the picture of the sandwich, same condition for other one ordered. Barely anything on the sandwich
  • 2T
    247 TheOffice
    Oct 18, 2025
    5.0
    Manager was terrific. Very professional and friendly. Great example of customer service. I can’t remember his name but i believe it started with a “J” Thank you again.
  • RM
    Roche Maignan
    Sep 25, 2025
    2.0
    The sandwichs have gone way down with the quantity of meats or veggies. We had a veggie sandwich, which looks like we were in a depression, the chicken bacon ranch sub had a little chicken, one slice of bacon and ranch not one piece of Lettuce,tomato or onion Imean Really for $12.xx. will not eat at that one again. Other Panera has met expectations but mot this one.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Concord accept reservations?

No, Panera Bread in Concord does not accept reservations.

What are the delivery hours for Panera Bread Concord?

Panera Bread Concord offers delivery Monday to Thursday from 6:00 AM to 9:00 PM, and Friday to Sunday from 7:00 AM to 9:00 PM.