Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Many customers praised the staff for being friendly and helpful, although there were some reports of rudeness from specific employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru, with some reporting delays of over 30 minutes.
Cleanliness
The restaurant was often noted as clean and well-maintained, contributing positively to the overall experience.
Food Quality
While some customers enjoyed fresh and hot food, others reported receiving cold or poorly prepared items.
AS
Ava Sina
Nov 14, 2025
4.0
Ok
LC
LUCILLE CARTER
Nov 4, 2025
5.0
Great food hot and courteous service.
VI
Vikeya Ingram
Nov 4, 2025
1.0
This has to be one of the worst McDonald’s! Every time I come they always mess up my order and rush me out of the drive thru so I don’t have time to check! The Hispanic lady in the drive thru is always rude!!!! I get better quality and treatment from Sugar Creek!!! Always a disappointment!
CD
Calvin Davis
Oct 21, 2025
5.0
This is the best location to eat from all the staff is friendly the stores main manager DaDa is the goat she makes sure the store is operated like it should be I'm highly speaking of the Derita Road location go visit it if you haven't you will see for yourself !!!!
LJ
Liza Jant
Oct 20, 2025
5.0
My favorite location. Great service and food is always hot.
What are the delivery hours for McDonald's at 3020 Derita Road, Concord, NC?
Delivery is available 24/7, every day of the week at McDonald's located at 3020 Derita Road.
Does this McDonald's offer drive-through service, and when is it open?
Yes, the McDonald's at 3020 Derita Road has a drive-through that is open 24 hours a day, 7 days a week.
Can I place a curbside pickup order at this McDonald's?
Yes, curbside pickup is available at this McDonald's location.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order food from McDonald's?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What safety measures are in place at this McDonald's during COVID-19?
McDonald's follows CDC guidance with mask requirements in certain areas, provides contactless ordering options, safety shields, and performs deep cleaning regularly.
What services can customers access at this McDonald's location?
Customers can enjoy drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Which nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Panda Express, Crave Hot Dogs & BBQ, First Watch - Concord, Pizza Twist, Cinnaholic, Andy's Frozen Custard, Smoothie King, Wingstop, and Carolina Ale House.
Are there nearby shopping options close to McDonald's at 3020 Derita Road?
Yes, nearby shopping options include Sephora, Vans, Kohl's, Brownlee Jewelers, SEPHORA at Kohl's, Academy Sports + Outdoors, and PayMore electronics store.
Where can I find health and dental services near McDonald's on Derita Road?
Nearby health services include Aspen Dental - Concord Mills and Atrium Health Urgent Care.