McDonald's

3.1
1859 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
730 Cabarrus Ave W, Concord, NC
28027, United States

Hours

Reviews

3.1
1,826 reviews
5 stars
550
4 stars
312
3 stars
279
2 stars
181
1 star
504

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Consistency

Many reviews highlighted issues with food quality, such as cold or improperly prepared items, and missing components in orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, particularly in the drive-thru.

Management Issues

Reviews indicated dissatisfaction with management, including poor handling of customer complaints and lack of accountability.
  • JT
    James Tisdale
    Nov 13, 2025
    3.0
    They don't listen to you when you make your order!
  • IV
    ivelisse Velazquez
    Nov 12, 2025
    5.0
    Fast service. Great food
  • LN
    Lashay Nash
    Nov 6, 2025
    1.0
    Horrible service every time I go there they give me the wrong damn food please put people in their that know what they doing I’m not spending nomore money with them to ordered a ranch snack wrap it was old and they gave me a spicy wrap
  • SS
    Sue Simpson
    Nov 3, 2025
    2.0
    Ordered a big Mac. Was given one with nothing between one of the buns. Complained, they could have cared less.
  • LG
    Lisa Groth
    Oct 31, 2025
    1.0
    I placed a mobile order and ended up waiting at the restaurant for 30 minutes. They kept skipping over my order so I asked for my order. After waiting another 10 minutes I had to ask again. Now mind you I watched 10 orders placed after mine get done. The manager finally made an appearance with nothing but lame excuses. First she said my sandwich got lost. Then she said my order must have gotten lost. It’s sad that I had to point out to her that my ticket was up on the screen. She then said I would have to wait for them to grill one because I ordered it with no pickles or salt. It still doesn’t excuse the fact that they completely skipped over my order. When I finally got my food the fries were too salty, the quarter pounder with cheese was dry and flat as a pancake. I strongly suggest staying away from this McDonalds. The employees are subpar at best. The manager isn’t any better. She offered me free fries for my wait which should have never happened in the first place. (Sad)

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 730 Cabarrus Ave W, Concord, NC?

McDonald's is open daily from 4:30 AM to 1:00 AM.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at this location has a drive-through open daily from 4:30 AM to 1:00 AM.