Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unhelpful management, and a lack of attentiveness to customers.
Speed of Service
Customers frequently mentioned slow service times, both in the drive-thru and inside the restaurant, with some waiting excessively for their orders.
Cleanliness
Several reviews noted unsanitary conditions within the restaurant, including dirty tables and overflowing trash cans.
Food Quality
While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items.
SE
Shenasia Etheridge
Feb 16, 2026
5.0
Great food and customer service. Cece had great energy and made my experience even better.
M
Ångëla MotoÔka
Feb 10, 2026
1.0
Placed an order right before my lunch break. Came to pick it up just for it to be canceled while driving over. What’s the point of ordering on the app if the order is canceled most of the time? Why was the order canceled? Why does this happen so often?
CM
Corey Miller
Dec 21, 2025
1.0
Possibly the worst McDonald’s I’ve ever been to. They love to screw up an order and then tell you there’s nothing they can do about it.
DG
Dante Gast
Dec 11, 2025
1.0
Expensive. They used to be affordable. Its already bad food. I dont understand. Why make it expensive too.. I pray one day mcdonalds crumbles. Deplorable excuse for fast food these days.
HH
Holly
Dec 11, 2025
1.0
They got my order wrong twice and still forgot the sauce. The manager at this location is always unhelpful, dirty looking and just unprofessional. Leadership here is seriously lacking. I know it's just McDonald’s but do better