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McDonald's

3.1
(1870 reviews)

Business Details

730 Cabarrus Ave W, Concord, NC
28027, United States
(704) 788-2703
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
730 Cabarrus Ave W, Concord, NC
28027, United States

Hours

Reviews

3.1
1,870 reviews
5 stars
554
4 stars
311
3 stars
281
2 stars
182
1 star
516

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Customer Service

Many reviews highlighted poor customer service, including rude staff, unhelpful management, and a lack of attentiveness to customers.

Speed of Service

Customers frequently mentioned slow service times, both in the drive-thru and inside the restaurant, with some waiting excessively for their orders.

Cleanliness

Several reviews noted unsanitary conditions within the restaurant, including dirty tables and overflowing trash cans.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items.
  • SE
    Shenasia Etheridge
    Feb 16, 2026
    5.0
    Great food and customer service. Cece had great energy and made my experience even better.
  • M
    Ångëla MotoÔka
    Feb 10, 2026
    1.0
    Placed an order right before my lunch break. Came to pick it up just for it to be canceled while driving over. What’s the point of ordering on the app if the order is canceled most of the time? Why was the order canceled? Why does this happen so often?
  • CM
    Corey Miller
    Dec 21, 2025
    1.0
    Possibly the worst McDonald’s I’ve ever been to. They love to screw up an order and then tell you there’s nothing they can do about it.
  • DG
    Dante Gast
    Dec 11, 2025
    1.0
    Expensive. They used to be affordable. Its already bad food. I dont understand. Why make it expensive too.. I pray one day mcdonalds crumbles. Deplorable excuse for fast food these days.
  • HH
    Holly
    Dec 11, 2025
    1.0
    They got my order wrong twice and still forgot the sauce. The manager at this location is always unhelpful, dirty looking and just unprofessional. Leadership here is seriously lacking. I know it's just McDonald’s but do better

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 730 Cabarrus Ave W, Concord, NC?

McDonald's is open daily from 4:30 AM to 1:00 AM.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at this location has a drive-through open daily from 4:30 AM to 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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