McDonald's

3.1
1869 reviews
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Business Details

730 Cabarrus Ave W, Concord, NC
28027, United States
(704) 788-2703
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
730 Cabarrus Ave W, Concord, NC
28027, United States

Hours

Reviews

3.1
1,836 reviews
5 stars
554
4 stars
311
3 stars
280
2 stars
182
1 star
509

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Customer Service

Many reviews highlighted poor customer service, including rude staff, unhelpful management, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.

Speed of Service

Customers frequently mentioned slow service, both in the drive-thru and inside the restaurant, with some waiting excessively for their orders.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items.
  • CM
    Corey Miller
    Dec 21, 2025
    1.0
    Possibly the worst McDonald’s I’ve ever been to. They love to screw up an order and then tell you there’s nothing they can do about it.
  • DG
    Dante Gast
    Dec 11, 2025
    1.0
    Expensive. They used to be affordable. Its already bad food. I dont understand. Why make it expensive too.. I pray one day mcdonalds crumbles. Deplorable excuse for fast food these days.
  • HH
    Holly
    Dec 11, 2025
    1.0
    They got my order wrong twice and still forgot the sauce. The manager at this location is always unhelpful, dirty looking and just unprofessional. Leadership here is seriously lacking. I know it's just McDonald’s but do better
  • TT
    The traveler
    Dec 10, 2025
    1.0
    Service horrible slow both times ordering. Surprisingly fries were hot. Old sauce for Mcrib almost black ,bottom bread hard. Latte was ready approx 5min after meal was given
  • MD
    M. Daville
    Nov 29, 2025
    1.0
    I recently visited this location and had a terrible experience with the manager, Lily G. When I tried to get help correcting my order, she immediately accused me of lying, spoke to me in a disrespectful tone, and refused to assist. She then said “you people,” which felt directed at me as a Black customer. Her comment was offensive and completely inappropriate. I’ve been to this specific McDonald’s many times and have never had this sort of issue before. Instead of her listening or helping, she dismissed me and said I was being “too loud,” even though I was simply trying to explain the mistake. No customer should ever be treated this way, especially by a manager. I hope McDonald’s takes serious action, including considering whether someone who behaves this way should continue in a leadership position. Her disrespect, offensive language, and accusations should not be ignored.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 730 Cabarrus Ave W, Concord, NC?

McDonald's is open daily from 4:30 AM to 1:00 AM.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at this location has a drive-through open daily from 4:30 AM to 1:00 AM.