Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,829 reviews
5 stars
576
4 stars
348
3 stars
285
2 stars
173
1 star
447
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and lack of attention to orders.
Food Temperature
Many reviews mentioned receiving cold food, with several customers expressing disappointment over the temperature of their meals.
Cleanliness
The cleanliness of the restaurant was criticized, with reports of dirty bathrooms and unkempt dining areas.
Staff Attitude
Numerous customers noted that staff members displayed a lack of professionalism and courtesy, contributing to a negative dining experience.
Order Accuracy
There were multiple complaints about incorrect orders, including missing items and wrong food being served.
- CCCharlie1 day ago5.0Super great crew in the morning, fast when you order through the app!
- JSJ.D. SheppardNov 9, 20253.0Fries look like they were made the day before we arrived. My grandson said the chicken nuggets tasted wrong—and he’s an expert on nuggets. The new McDonalds “atmosphere” is so stark and depressing I thought I was eating in prison.
- DJDavid JonesNov 8, 20251.0We order food at this restaurant to dine in, waited over 20 minutes for our food. While waiting many people who got thier food had thier orders messed up, no napkins or straws, condiments, food no drinks. Totally unorganized. Would not recommend.
- GLGPT LLCNov 2, 20251.0This is the 2nd coming to this McDonalds and had to wait over 30mins. There’s abt 20ppl been waiting since I got here. Look at the camera!!!!! And the manager has the worst attitude. This place shld be shut down!!!!!!! Customer service sucks!!! There’s no sense of urgency. I wish there was a 0 for the ratings!!!!
- KPK POct 19, 20251.0After waiting in line 10 minutes to order they left me waiting in the drive-through for over 10 minutes waiting on a big Mac and french fries. Had to go to Back to the window to remind them, I was still waiting. . Got the food it was ice cold so much for having hot french fries and waiting over 10 minutes All the employees were rude because they had forgotten to send my food out to me. Then the manager decided to try to lie her way out of it Just a note there’s so many restaurants around them. I would avoid this place.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Lyles Lane in Concord, NC?
The restaurant is open from 5:00 AM to 11:00 PM every day.
What are the drive-thru hours for this McDonald's location?
Drive-thru is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Is McDonald's delivery service available at this location?
Yes, delivery is available daily from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.
What type of payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering or any mobile apps for easy ordering?
Yes, customers can order through the McDonald's App available on both iOS and Android, and the location offers mobile ordering and curbside pickup services.
Is there a drive-thru service at this McDonald's on Lyles Lane?
Yes, this McDonald's location offers a drive-thru service.
Can I earn rewards or points by ordering at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards program.
What nearby restaurants could I visit if I want different dining options around McDonald's on Lyles Lane?
Nearby options include Cracker Barrel Old Country Store, Ruby Tuesday, Sonny's BBQ, Cook Out, Jack in the Box, Zaxby's, Sonic Drive-In, Nawabi Hyderabad House, Texas Land & Cattle, Jim 'N Nick's, Shake Shake Seafood, Taco Bell/KFC, and KFC.
Are there any nearby places to refuel or shop conveniently near this McDonald's?
Yes, bp America gas station and convenience store, Bassett Furniture and Bassett Home Furnishings retail stores, and Mattress Source are close by.
What nearby entertainment or activities are available near McDonald's on Lyles Lane?
Nearby you can find iFLY Indoor Skydiving - Charlotte, Charlotte Shaolin Kung Fu, and Winners For Life ATA Concord Mills martial arts clubs and gyms.