Brand Certified
McDonald's
3.2(1860 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
7810 Lyles Lane, Concord, NC
28027, United States
Certified by McDonald's • Feb 22, 2026
(704) 979-0298
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,860 reviews
5 stars
583
4 stars
350
3 stars
288
2 stars
174
1 star
465
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 30 minutes.
Staff Attitude
Many reviews highlighted rude and unhelpful staff, with complaints about poor customer service and lack of accountability.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms.
- KPKayla Polk2 days ago1.0@7:14 AM 02/24/26 I ordered two plain biscuits with cheese added and specifically requested that they be rung up as plain biscuits (à la carte) rather than full breakfast sandwiches with ingredients removed. Instead, I was charged for two full sandwiches with items removed, bringing the total to nearly $6. When I calmly asked if the order had been entered correctly, the manager responded in a dismissive and unprofessional manner rather than addressing the pricing concern. The interaction felt unnecessary and avoidable. I would appreciate this matter being reviewed, including the way the order was entered and the level of customer service provided. Thank you for your attention to this concern.
- EMEmily Mitchell2 days ago1.0Was told to move up, retrieve order momentarily. 3 there's behind me got orders and left. They totally forgot about me. Never going back again
- AAAJ AyersmanFeb 13, 20263.0It's a mcdonalds....
- JWJacob WilkinsonFeb 9, 20261.0I ordered a Strawberry Milkshake on the mobile app. When I went to pick it up I was handed a Strawberry and Banana Smoothie. I knew what it was and kindly asked the worker if it was a smoothie when I ordered a Shake. He proceeded to get upset with me for asking him, and then I asked him to add whipped cream to my supposed milkshake, in which he proceeded to get upset with me and not hand me a straw after he added whipped cream. When I found a straw, it was a smoothie. Leaving 1 star for atmosphere because the lady at the first window was kind.
- BUBxhiphop UsaJan 17, 20261.0So I go to order from this restaurant pull up at the drive through .order a value meal from the first list u see. i ordered a mc double and you get to pick anything for $1 from that list chicken nuggets 6 piece total around $5 and change , the girl places my order $10 and change then tell me that’s what the price is . it comes with a soda and fries she needs to go back to school to learn how to read before being place at a drive through window . I will not be coming back to that McDonald’s ever . Sometimes the food be cold after waiting for 10-20 minutes. How is it cold ? How the workers don’t know the menu ? SMH service sucks
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Lyles Lane in Concord, NC?
The restaurant is open from 5:00 AM to 11:00 PM every day.
What are the drive-thru hours for this McDonald's location?
Drive-thru is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Is McDonald's delivery service available at this location?
Yes, delivery is available daily from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.
What type of payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering or any mobile apps for easy ordering?
Yes, customers can order through the McDonald's App available on both iOS and Android, and the location offers mobile ordering and curbside pickup services.
Is there a drive-thru service at this McDonald's on Lyles Lane?
Yes, this McDonald's location offers a drive-thru service.
Can I earn rewards or points by ordering at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards program.
What nearby restaurants could I visit if I want different dining options around McDonald's on Lyles Lane?
Nearby options include Cracker Barrel Old Country Store, Ruby Tuesday, Sonny's BBQ, Cook Out, Jack in the Box, Zaxby's, Sonic Drive-In, Nawabi Hyderabad House, Texas Land & Cattle, Jim 'N Nick's, Shake Shake Seafood, Taco Bell/KFC, and KFC.
Are there any nearby places to refuel or shop conveniently near this McDonald's?
Yes, bp America gas station and convenience store, Bassett Furniture and Bassett Home Furnishings retail stores, and Mattress Source are close by.
What nearby entertainment or activities are available near McDonald's on Lyles Lane?
Nearby you can find iFLY Indoor Skydiving - Charlotte, Charlotte Shaolin Kung Fu, and Winners For Life ATA Concord Mills martial arts clubs and gyms.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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