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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, or food not prepared as requested.
Speed of Service
Customers consistently mentioned slow service, particularly in the drive-thru, with long wait times and requests to pull forward.
Food Quality
Feedback varied on food quality, with some praising fresh and hot meals while others complained about cold or poorly prepared food.
Staff Friendliness
Despite the negative experiences, some reviews noted friendly staff members who provided good service.
BB
baylee
Nov 15, 2025
1.0
Employees were rude. Got pulled for fries but others behind me had no issue getting food. When I received my food I only got one fry even though I ordered two. If you’re gonna pull people at least have the order correct. No sauce or straws were in my bag either. The service was so terrible I didn’t even bother to get my other fry I just left. Fry was cold too so not sure why I was pulled
CW
Cierra Ward
Nov 15, 2025
1.0
I have never had a good experience here. Every time I come here, they mess up my order, the last time an employee and a customer almost got in a fist fight, every time we wait 30-40 minutes for our order and it is wrong or missing things every single time, tonight being no exception. I’m sick, exhausted. And I wanted to get my dinner and go home. Now I do not have my food for dinner after waiting 35 minutes. This place is nothing but a disappointment.
JH
Jorge Huizar
Nov 6, 2025
1.0
I ordered a Big Mac it came with no meat just the buns and sauce
ST
Stacy T
Oct 17, 2025
1.0
Absolutely Rude, and terrible customer service. This bigger lady with freckles ignored me for 20 minutes despite there being no line. Kept trying to get her attention and she continued to ignore me. Then when giving me my fries, poured the fries in the BAG instead of the box. Absolutely terrible. Manager was called and did nothing to fix it, instead another employee a gentleman offered to help OVER THE MANAGER. This occurred on 10/17/2025.
JR
Janely Ramos
Oct 17, 2025
1.0
En este Mc Donald’s la atención es pesima y mas de una Hispana que me atendio, de verda que feo a está señora deberian de despedirla de ahi
No tiene ni idea de como tratar alas personas o deberian de darles studio de como lidiar con la gente …
What are the regular operating hours for McDonald's at 4550 B Davidson Hwy, Concord, NC?
The restaurant is open daily from 5:00 AM to 11:00 PM.
Is there a drive-thru available at this McDonald's location?
Yes, the drive-thru operates daily from 5:00 AM to midnight (12:00 AM).
Can I place a delivery order from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to midnight (12:00 AM). You can order online through their official delivery site or the McDonald's app.
What delivery and pickup options are available at this McDonald's?
They offer curbside pickup, delivery including same-day and no-contact delivery services.
What payment methods can I use at McDonald's on B Davidson Hwy?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer a rewards program at this location?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
Are there any nearby gas stations where I can refuel before or after visiting McDonald's?
Yes, Shell and Circle K gas stations are nearby, useful for refueling before or after your meal at McDonald's.
What other dining options are near this McDonald's location?
Nearby dining options include Waffle House and Box To Go eatery, both great for breakfast or casual meals.
Which educational institutions are close to the McDonald's on B Davidson Hwy?
Nearby schools include Rowan-Cabarrus Community College, Rowan Cabarrus Community College - South Campus, Early College High School, Cabarrus-Kannapolis Early College, and RCCC South Campus.
Does this McDonald's location offer mobile ordering and WiFi services?
Yes, this McDonald's provides mobile ordering, mobile offers, McDelivery, gift cards, and free WiFi for customers.