McDonald's

3.5
1300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4550 B Davidson Hwy, Concord, NC
28027, United States

Hours

Reviews

3.5
1,300 reviews
5 stars
485
4 stars
277
3 stars
215
2 stars
92
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, or food not prepared as requested.

Speed of Service

Customers consistently mentioned slow service, particularly in the drive-thru, with long wait times and requests to pull forward.

Food Quality

Feedback varied on food quality, with some praising fresh and hot meals while others complained about cold or poorly prepared food.

Staff Friendliness

Despite the negative experiences, some reviews noted friendly staff members who provided good service.
  • BB
    baylee
    Nov 15, 2025
    1.0
    Employees were rude. Got pulled for fries but others behind me had no issue getting food. When I received my food I only got one fry even though I ordered two. If you’re gonna pull people at least have the order correct. No sauce or straws were in my bag either. The service was so terrible I didn’t even bother to get my other fry I just left. Fry was cold too so not sure why I was pulled
  • CW
    Cierra Ward
    Nov 15, 2025
    1.0
    I have never had a good experience here. Every time I come here, they mess up my order, the last time an employee and a customer almost got in a fist fight, every time we wait 30-40 minutes for our order and it is wrong or missing things every single time, tonight being no exception. I’m sick, exhausted. And I wanted to get my dinner and go home. Now I do not have my food for dinner after waiting 35 minutes. This place is nothing but a disappointment.
  • JH
    Jorge Huizar
    Nov 6, 2025
    1.0
    I ordered a Big Mac it came with no meat just the buns and sauce
  • ST
    Stacy T
    Oct 17, 2025
    1.0
    Absolutely Rude, and terrible customer service. This bigger lady with freckles ignored me for 20 minutes despite there being no line. Kept trying to get her attention and she continued to ignore me. Then when giving me my fries, poured the fries in the BAG instead of the box. Absolutely terrible. Manager was called and did nothing to fix it, instead another employee a gentleman offered to help OVER THE MANAGER. This occurred on 10/17/2025.
  • JR
    Janely Ramos
    Oct 17, 2025
    1.0
    En este Mc Donald’s la atención es pesima y mas de una Hispana que me atendio, de verda que feo a está señora deberian de despedirla de ahi No tiene ni idea de como tratar alas personas o deberian de darles studio de como lidiar con la gente …

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4550 B Davidson Hwy, Concord, NC?

The restaurant is open daily from 5:00 AM to 11:00 PM.

Is there a drive-thru available at this McDonald's location?

Yes, the drive-thru operates daily from 5:00 AM to midnight (12:00 AM).