Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported frequent issues with incorrect or missing items in their orders.
Customer Service
Feedback highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive.
Food Quality
Many reviews mentioned that the food was often cold, not fresh, or improperly prepared.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Long Wait Times
Customers frequently experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
MT
Michael Thompson
Feb 13, 2026
1.0
When up there for breakfast at 10:20 and they wanna say the stopped selling breakfast will not be going back
IR
Ian Rowley
Jan 8, 2026
1.0
Put in a mobile order at 10:15 AM for breakfast. Showed up at 10:33 AM and they said they couldn’t make my order because it wasn’t breakfast anymore?? Why was it not already made? Then I ask if I can still get coffee and they say their machine is down. This just isn’t acceptable, why not cut off breakfast orders at a specific time if they just aren’t going to make it? Customer Service was not good
CJ
cy7le123 johnson
Jan 1, 2026
1.0
I ordered a McDouble whit extra mayo and they put one tiny squeeze of mayo on the burger then the lady handing me my sauce poked a hole with her nail on my sauce then handed it to me
IB
Ivy Byers
Dec 31, 2025
1.0
To preface.. I travel for work and eat McDonald’s way more often than I’d like. That being said, I don’t think I have ever left a negative review for one.
11:30am, we both ordered quarter pounders. One a single, one a double. Neither were fresh, or even warm. I was supposed to have bacon on mine, was charged for it, and did not have a single piece. We usually order these as they’re made fresh, per McDonald’s policy, so it’s fairly safe bet to get fresh food. These had clearly been sitting in a warmer for quite some time… right before lunch…?
There were no straws, no napkins, we went through the drive through on the way to a site so did not have the time to go back.
The fries were the only redeeming thing, they were hot at least with the only salt detected being found with a magnifying glass. I wouldn’t recommend eating here personally, and I’ll be skipping it from now on.
DG
Dante Gast
Dec 11, 2025
1.0
WAY OVER PRICED. THEY SHOULD NOT CHARGE SO MUCH FOR FOOD THAT ISNT EVEN GOOD. RONALD MCDONALD YOU ARE A FAST FOOD COMPANY MAKE YOURSELF AFFORDABLE AGAIN. EVERY SINGLE ONE I GO TO IS LOUD AND FILTHY AND FULL OF UNDESIRABLE PEOPLE