McDonald's

3.1
1585 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3405 US Highway 601 S, Concord, NC
28025, United States

Hours

Reviews

3.1
1,585 reviews
5 stars
448
4 stars
264
3 stars
260
2 stars
152
1 star
461

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or not fresh, contributing to a negative dining experience.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor hygiene practices.

Pricing Concerns

Some customers felt that the prices were too high for the quality of food and service received.
  • IR
    Ian Rowley
    4 days ago
    1.0
    Put in a mobile order at 10:15 AM for breakfast. Showed up at 10:33 AM and they said they couldn’t make my order because it wasn’t breakfast anymore?? Why was it not already made? Then I ask if I can still get coffee and they say their machine is down. This just isn’t acceptable, why not cut off breakfast orders at a specific time if they just aren’t going to make it? Customer Service was not good
  • CJ
    cy7le123 johnson
    Jan 1, 2026
    1.0
    I ordered a McDouble whit extra mayo and they put one tiny squeeze of mayo on the burger then the lady handing me my sauce poked a hole with her nail on my sauce then handed it to me
  • IB
    Ivy Byers
    Dec 31, 2025
    1.0
    To preface.. I travel for work and eat McDonald’s way more often than I’d like. That being said, I don’t think I have ever left a negative review for one. 11:30am, we both ordered quarter pounders. One a single, one a double. Neither were fresh, or even warm. I was supposed to have bacon on mine, was charged for it, and did not have a single piece. We usually order these as they’re made fresh, per McDonald’s policy, so it’s fairly safe bet to get fresh food. These had clearly been sitting in a warmer for quite some time… right before lunch…? There were no straws, no napkins, we went through the drive through on the way to a site so did not have the time to go back. The fries were the only redeeming thing, they were hot at least with the only salt detected being found with a magnifying glass. I wouldn’t recommend eating here personally, and I’ll be skipping it from now on.
  • DG
    Dante Gast
    Dec 11, 2025
    1.0
    WAY OVER PRICED. THEY SHOULD NOT CHARGE SO MUCH FOR FOOD THAT ISNT EVEN GOOD. RONALD MCDONALD YOU ARE A FAST FOOD COMPANY MAKE YOURSELF AFFORDABLE AGAIN. EVERY SINGLE ONE I GO TO IS LOUD AND FILTHY AND FULL OF UNDESIRABLE PEOPLE
  • CG
    Chris Gangemi
    Dec 4, 2025
    1.0
    You have a 1 in 20 chance of getting your order right at this location, been going there for years and nothing changes. I don't know if they are in such a hurry they always leave out items or they just don't employ competent people. Check your order for accuracy and be ready to go inside time and time again to get whatever they left out this time....

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3405 US Highway 601 S, Concord?

McDonald's is open daily from 4:30 AM to 1:00 AM.

When is the drive-thru at McDonald's in Concord available?

The drive-thru operates every day from 4:30 AM until 1:00 AM.