McDonald's

3.4
1811 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1511 Hwy 29 N, Concord, NC
28025, United States

Hours

Reviews

3.4
1,811 reviews
5 stars
643
4 stars
378
3 stars
278
2 stars
151
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers praising individual employees while others reported negative interactions.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and inconsistent freshness.

Cleanliness

The location was generally noted as clean, with some positive remarks about the play area for children.
  • AM
    Alicia Mitchell
    6 days ago
    1.0
    If I could give them zero stars I would! I ordered DoorDash and they gave my dasher someone else order but with my receipt on it! I’m not at all happy because that was my kids food they playing with!! They had another guy order sticker on my bag!! All DoorDash do is refund you!! They ever report how I am to the actual restaurant on their bad services!! Yall need to pay more attention when yall doing your job!! I used to work in fast food industry so I know how it can be when your busy but that’s when you need to be more attentive on what your doing!! Ppl pay lots of money just to order online! So to mess up a simple order is very frustrating especially with it being my kids food!! Do better or hire someone who WILL! Oh and when I called the store to speak with a manager AFTER being told they were busy by my Dasher I called up to the store and the manager on break and call back in 15mins!! BUT got the CREW Handling fast food services during their busy HOURS ALONE!! PLEASE STOP AND DO BETTER AS A MANAGER AND FOR THE BUSINESS ITSELF!! 🤬🤬😡😡😡 DASHER TOOK THE FOOD BACK AND CAME BACK QUICK WHEN I CALLED AND TOLD THEM THEY GOT THE WRONG ORDER!! IF YALL WONDERING WHY I AINT POST A PICTURE OF ME AND SOMEONE ELSES FOOD RECEIPT!!
  • DB
    Danielle Bagley
    Nov 13, 2025
    1.0
    How are they gonna close 5 mins early just so they can clean and go home early???? Couldn’t even do a DoorDash or a uber. Highly unprofessional and it cost other people money in the process. The GM needs to properly train their people to actually do their jobs.
  • MS
    Micah Sean
    Nov 1, 2025
    2.0
    Will you guys please, for the love of god and everything that is holy, take it easy on salting your fries?? One basket of fries does not need a pound of salt...
  • RR
    Reubenator18
    Oct 26, 2025
    3.0
    Ordered coffee half an hour ago still not ready no one here but line of cars. No way to cancel order. Several issues at this McDonald’s haven’t been here in months but nothing has changed. Avoid this McDonald’s in the morning. Workers arrived late they were very helpful on how to cancel order it was unfortunate that they still couldn’t make my order.
  • JJ
    Jada
    Oct 15, 2025
    1.0
    I ordered my food at 8:18, I didn’t get all my food til 8:40. They move too slow, they never have nothing fresh and ready. They over stuff the bags. She said my food was ready but I was just waiting on cookies, she said they were coming right out after I got my food, didn’t get my cookies until another 5 minutes after. Then my fries and stuff were getting cold. Don’t recommend coming here.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Concord, NC?

The drive-thru is open from 4:30 AM to 1:00 AM on weekdays and Sundays, and until 2:00 AM on Fridays and Saturdays.

Can I order McDonald's food for delivery, and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 1:00 AM on most days and until 2:00 AM on Fridays and Saturdays.