Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Concord.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,969 reviews
5 stars
1,146
4 stars
266
3 stars
131
2 stars
104
1 star
322
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking professionalism.
Product Availability
Customers frequently reported that the store was out of popular donut varieties, leading to disappointment.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and unclean bathrooms.
Speed of Service
Many customers experienced slow service both in-store and at the drive-thru, with long wait times reported.
Quality of Donuts
While some customers praised the freshness and taste of the donuts, others noted inconsistencies in quality, such as receiving cold or stale products.
- AJAndy “Man Chops” Jeno2 days ago5.0Friendly staff. Was out of most of the specialty donuts, but gave me one for free with my purchase of a dozen glazed donuts. They were hot, fresh, and delicious!
- JLJeff LeverNov 16, 20251.0Ran out of half their donuts at 6pm on a Saturday night...No lemon filled. No raspberry filled. No hot 'n Now on the rest. No rain checks offered. Rude cashier. Drove 10 miles to pay almost $20 for a dozen donuts I didn't want and not even an apology much less anything to make it right. This store is the perfect example of everything wrong with customer service - you're treated like a burden, not a privilege. That's the last time I drive out of my way to buy anything from this store. Very disappointing experience.
- CEChloe EllisNov 14, 20251.0So I pulled up cause the hot sign was on... only to be told it would be 40 mins for hot doughnuts... so why is the hot sign on you ask. Person explained the assistant manager turned it on, now they have a line around the building smh
- SJScherine JenkinsNov 8, 20251.0Zoe was rude and unprofessional went through drive-through and it took a while and then the order was wrong. My daughter had to go back in and Zoe was rude again and ended up getting a refund because I had none of the donuts that we ordered . out of the donut, you should’ve told her . All the other employees were just standing back and looking at her as she does not need to be in a management position.
- KMkali mNov 8, 20251.0Waited in line forever just to be told once at the window that they don’t take cash that it was card only. They got the wrong and took over 20 minutes to give me a refund with the receipt. It’s no way she’s a manager let alone an employee TERRIBLE ATTITUDE asked for her name she tells me it’s Zoey then yells “girl bye” so childish and unprofessional!
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours of Krispy Kreme in Concord, NC?
Krispy Kreme in Concord, NC is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open an hour longer until 11:00 PM.
When is the drive-through service available at Krispy Kreme Concord?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the delivery hours for Krispy Kreme Concord?
Delivery service is available daily from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, extending to 10:45 PM on Fridays and Saturdays.
Can I pick up my order at Krispy Kreme Concord and when?
Yes, in-store pickup is available daily starting at 6:00 AM until 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Fridays and Saturdays.
What types of payment are accepted at Krispy Kreme Concord?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Are there family-friendly and accessibility features at Krispy Kreme Concord?
Yes, Krispy Kreme Concord welcomes families and LGBTQ guests, offers wheelchair accessible restrooms, and has onsite services including dine-in, takeout, delivery, and drive-through.
Where is Krispy Kreme Concord located?
It is located at 8018 Concord Mills Blvd, Concord, NC 28027, USA.
What nearby places can I visit before or after enjoying Krispy Kreme?
Nearby attractions include Applebee's for a casual meal, Pavilion at King's Grant shopping center and cinema, and Red Lobster if you're looking for seafood dining options.
Is there convenient place to eat if I am with family or friends after Krispy Kreme at Concord?
Yes, options like Denny's, Roadhouse Grill, and BJ's Restaurant & Brewhouse are nearby for more dining with family and friends.
Are there any shopping and retail locations near Krispy Kreme Concord for other errands?
Yes, nearby retail includes hhgregg electronics, Disney Store outlet, Ross Dress for Less clothing store, and Ulta Beauty for cosmetics and hair supplies.