Brand Certified
Five Guys
4.4(703 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
7741 Gateway Lane, Concord, NC
28027, United States
Certified by Five Guys • Feb 22, 2026
(704) 979-1283
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/7741-gateway-lane
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7741 Gateway Lane in Concord is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
703 reviews
5 stars
455
4 stars
139
3 stars
53
2 stars
23
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries, noting their freshness and flavor, although some mentioned issues with specific orders.
Service
The staff received high marks for friendliness and customer service, with many instances of staff going above and beyond to correct mistakes.
Cleanliness
The location was generally described as clean, though some reviews pointed out areas needing improvement.
Pricing
Many customers felt the prices were high for fast food, with some expressing dissatisfaction over the value for money.
Wait Times
Several reviews mentioned long wait times, particularly during busy periods or due to order mix-ups.
- JCJosh Cline1 day ago5.0It sounds like you’re looking for a review for a burger joint, but there might be a little mix-up! Five Guys and Burger King are actually two different companies. * Five Guys is a "fast-casual" chain known for fresh, never-frozen beef and hand-cut fries. * Burger King is a classic "fast-food" chain famous for flame-grilled Whoppers. Since you mentioned quality, freshness, and politeness, those are the hallmarks of Five Guys. Here is a five-star review written for Five Guys: ⭐⭐⭐⭐⭐ The Gold Standard for Fresh Burgers! I’ve been to many burger spots, but this Five Guys location consistently sets the bar. From the moment you walk in, the atmosphere is energetic and the staff is incredibly polite. I was greeted with a genuine smile, and the cashier was patient while I navigated the "all the toppings" life. The Highlights: * Unmatched Quality: You can really taste the difference in the beef. It’s juicy, flavorful, and clearly high-grade. It doesn’t feel like "fast food"; it feels like a backyard barbecue. * Absolute Freshness: The toppings are crisp—the lettuce actually crunches and the tomatoes are bright red. Plus, seeing the bags of potatoes and knowing the fries are cut right there makes a huge difference. * Top-Tier Service: Even though they were busy, the team stayed professional and friendly. My order was 100% accurate, which is a rarity these days! If you want a meal that actually looks like the pictures and a staff that treats you with respect, this is the place to go. I’ll definitely be back! Would you like me to write a similar review specifically for Burger King, or perhaps a comparison between the two?
- RFRyan FieldJan 9, 20265.0Best food and people you could ask for!
- MLMelanie LechDec 31, 20254.0The cashier was nice and the burger was delicious!
- PSPatrick SandersDec 11, 20255.0Great tunes on the speakers. Super friendly staff. Love Five Guys!!
- IAIsaac AhmadNov 26, 20255.0Always a solid choice
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 7741 Gateway Lane accept reservations?
No, Five Guys at 7741 Gateway Lane in Concord does not accept reservations.
What are the regular opening hours for Five Guys in Concord, NC?
Five Guys in Concord is open from 11:00 AM to 10:00 PM every day of the week.
Is delivery available at this Five Guys location?
Yes, delivery is available daily from 11:00 AM to 9:30 PM, and you can order online via their delivery website.
Can I order takeout or pickup in-store at Five Guys Concord?
Yes, Five Guys offers in-store pickup service, so you can order ahead and pick up your food at the restaurant.
What are some popular menu items and specialties offered at this Five Guys?
Five Guys specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, boardwalk fries, lettuce wraps, veggie sandwiches, and grilled cheese sandwiches.
What payment options are accepted at Five Guys in Concord?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Five Guys in Concord wheelchair accessible and family friendly?
Yes, this location has wheelchair accessible entrance, seating, and restroom. It also welcomes children and has high chairs available.
Are there any coffee shops nearby where I can get a drink before or after my meal at Five Guys?
Yes, there are two nearby Starbucks locations where you can enjoy coffee or smoothies before or after your visit to Five Guys.
Where can I find nearby services like printing or shipping near Five Guys?
Nearby, there is a FedEx Office Print & Ship Center where you can access printing, shipping, and package delivery services.
What other dining options are near Five Guys at 7741 Gateway Lane?
Nearby dining options include Taco Bell/KFC for Mexican or chicken fast food, Michael Waltrip Taproom for American cuisine and beer garden experience, and Quaker Steak & Lube for burgers and chicken wings.
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