Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Concord, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
494 reviews
5 stars
235
4 stars
76
3 stars
48
2 stars
35
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor handling of orders.
Product Quality
Customers frequently reported issues with food and drink quality, including stale donuts, incorrect orders, and poorly prepared items.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others noted a lack of overall hospitality and professionalism.
Order Accuracy
Numerous reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
Cleanliness and Maintenance
Several customers expressed concerns about the cleanliness of the location and the maintenance of equipment, impacting their overall experience.
- MMMs MampNov 8, 20255.0Good morning happy Saturday. The reviews for this Dunkin leaves a lot to be desired. Nevertheless, I placed an order through the app and went to pick up my order. It was my first time using the Dunkin’ Donuts app- when I arrived at the speaker I told The cashier that I had a pick up order she asked me the name. I told her and she told me come on around Samantha. I like that she used my first name when I got to the window. The cashier was very upbeat and bubbly, and although my dog was barking ferociously she didn’t seem offended. She handed me my order. She was very nice. (She had natural hair that was in twist-I didn’t get her name) The food was hot and fresh. I ordered a bacon egg and cheese croissant, the bacon is sweet and really good and filling. I ordered some donut holes as well as a Matcha, everything was made to perfection. I am super satisfied with my experience at the drive-through as well as with my order. I will visit Dunkin’ Donuts more often!
- CKCortez KingNov 6, 20253.0Almost everytime my wife n I go there they mess up her order because she replace her bacon with sausage they over cook my food...I understandstand at times u have to move fast sometimes but take your time..I rather wait a lil longer for the right order then get a fast order and it be wrong...I still love dunkin donut 🥰
- LWL WilsonOct 23, 20251.02nd day of no frozen options. Not to mention the cinnamon rolls or anything made like that isn't done in the middle. The breakfast sandwiches are heated too long to even enjoy it immediately (hot and soggy)
- TDTina DeeOct 5, 20255.0Stopped by for some afternoon fuel (10/5/25), and the tall gentleman working today was so nice, as the rest of the staff, but he hooked my hash brown bites up nice and crispy for me (just the way I like them!)
- ERE RSep 30, 20251.0What a disgusting place went there at 6:40 and ordered two hot coffees, two small hot chocolates and a matcha. The chocolate was barely warm, tasted as if it was made with spoiled milk and did NOT taste like chocolate at all. The “hot” coffees were iced and the matcha was disgusting. Then when I get to the window they said it was free. I thought how nice and thanked them. Now I know why it was free smh
Frequently Asked Questions About Dunkin'
What are the regular business hours for this Dunkin' location in Concord, NC?
This Dunkin' in Concord, NC is open Monday through Friday from 5:00 AM to 8:00 PM, and on Saturdays and Sundays from 6:00 AM to 8:00 PM.
Does this Dunkin' offer delivery and pickup options?
Yes, this location offers both delivery and curbside pickup services for customer convenience.
What kind of menu items can I find at Dunkin' in Concord?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Are there any seasonal or special menu items currently available?
Yes, the holiday season menu includes the NEW Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' features a drive-thru to provide quick service for customers on the go.
Is Wi-Fi available at this Dunkin' in Concord, NC?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What other food and drink options nearby complement my visit to Dunkin'?
Nearby you can find Firehouse Subs for sandwiches, Bojangles' Famous Chicken 'n Biscuits, and Amici's Pizza Sports Bar and Grill, which offer great options if you're looking to expand your meal or dining experience.
Are there nearby transit or service points that can help me get to this Dunkin' location?
Yes, the Concord NC-DMV and Concord License Plate Agency are nearby, which makes this Dunkin' a convenient stop if you're visiting these public service facilities.
What automotive services are located near this Dunkin'?
Nearby automotive services include Meineke Car Care, Caliber Collision, and Subaru Concord, making this Dunkin' a convenient place for a coffee or snack while your vehicle is serviced.