Brand Certified
Dunkin'
3.6(501 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
30 Raiford Dr, Concord, NC
28027, United States
Certified by Dunkin' • Feb 22, 2026
(704) 721-0184
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Concord, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
501 reviews
5 stars
236
4 stars
78
3 stars
48
2 stars
35
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Product Consistency
Many reviews highlighted issues with food and drink preparation, including incorrect orders, stale items, and inconsistent quality.
Customer Experience
While some customers praised friendly staff and good service, many others expressed frustration with the overall experience, citing unprofessional behavior and lack of attention.
Cleanliness and Stock
Several reviews mentioned cleanliness issues and frequent shortages of popular items, particularly donuts.
- MBMarlyn Blackwelder5 days ago1.0Dude no one ever picks up the phone EVER like is annoying and unprofessional!! I wanted to ask if they had the Dunkin buckets that I’ve been seeing everywhere because I don’t want to waste my time going and asking, Answer the phone !!!!!!!
- SBSandra BellFeb 19, 20261.0Worst customer service. Two boys who always work Thursday nights take 10+ mins to make a latte while the entire store is empty. They stand there on their phones instead of working. It’s really bad.
- SMStephanie M.Feb 15, 20262.0Only reason I didnt give a 1 star is because the server was friendly and quick but the donuts were hard as tack - like they were made yesterday and left out 😩
- SDSophia DoddsFeb 10, 20261.0i never leave reviews but the people who work here are so rude and this isn’t the first time i’ve found hair in my food here. actually disgusting— 😀
- TGTammy GriffinFeb 4, 20261.0This place is awful. I went on February 2 ordered 2 donuts for my grandson then I was told they didn't have one of them after 15 minutes it was about 245 pm. The lady was rude she needs to be fired. No name tags.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Official website