Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Concord, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
549 reviews
5 stars
209
4 stars
97
3 stars
52
2 stars
44
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food or drink preparations.
Food Quality
Several reviews mentioned that food items were served cold, poorly prepared, or not fresh, leading to dissatisfaction.
Service Speed
Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.
- ASAva SinaNov 14, 20254.0Very good with friends and family meeting 👍👍👍
- JWJames WilliamNov 14, 20254.0Ok i like the coofe 👍👍👍👍
- JMJohn McKinneyNov 11, 20251.0This is a bad location. Just as the other comments say; no greeting or acknowledgement, lackadaisical, slow moving, no sense of urgency, etc. I expected my very simple order to be wrong and of course it was… I just took it and went on my way. Just drive to the next one, they’re everywhere. Or better yet a reminder to stay small business when you can.
- ARArmando RodriguezOct 31, 20251.0I waited several minutes, I wasn’t greeted, and I wasn’t acknowledged. Later an African American lady. Told me that I could order on the screen on the side, when I was waiting to for service. Which I made clear in a peaceful way. She later told me that she is clearly busy, and cant help me. My issue was that if she is way too busy, (which I can understand) she could’ve told me since the beginning to order on the screen so I would’ve have to be waiting. Which didn’t happen, hopefully she fixes her attitude or knows to how to serve better. But i wasn’t comfortable anymore never coming back again.
- EHEmily HowlettOct 5, 20252.0I HAD to share this. My boyfriend and I did a little experiment. I never make reviews for places but this was an exception. I live right near Concord Mills and he likes to DoorDash me Dunkin’ from this location for breakfast. We discovered the matcha latte recently, as I don’t go to Dunkin’ often. The first time we DoorDashed it, I got a medium and had about an inch and a half missing from the top of the cup but we gave it the benefit of the doubt since it looked shaken. The second time we DoorDashed it, I got a large and the drink was literally missing HALF of the product. I was NOT happy. My boyfriend, being the sweet man he is, said that it might just be how they serve the drink. We just DoorDashed the same second order while I’m at his house in Fayetteville and lo and behold… I got a full drink. THAT is how you serve a drink. The only reason why I am giving this 2-3 stars is because I genuinely like the drink and the food at Dunkin’. Next time, I will be getting my money back.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Concord, NC?
Dunkin' in Concord, NC is open daily from 6:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers delivery and curbside pickup services for your convenience.
What types of meals are served at Dunkin' in Concord?
Dunkin' serves breakfast, lunch, and brunch options.
What are some popular menu items at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea. They also feature seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin’ mobile app available on iOS and Android, or online via their order website for a fast grab-and-go experience.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Concord features a drive-thru for quick and convenient service.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby you can visit First Watch - Concord for breakfast or brunch, Andy's Frozen Custard for desserts, and Bad Daddy's Burger Bar for American-style dining.
Are there convenient locations near Dunkin' for gas or quick snacks?
Yes, Circle K and QuikTrip are nearby for gas, convenience items, and coffee.
Where can I find other coffee or dessert shops near Dunkin'?
Near Dunkin', you can find other coffee and dessert options including Crumbl Cookies and another Dunkin' location.
Are there wellness or beauty services near the Dunkin' location?
Yes, nearby wellness and beauty services include Jasmine Nails & Spa and Hand & Stone Massage and Facial Spa for relaxing treatments.