Brand Certified
Chipotle Mexican Grill
3.0(1198 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
1463 Concord Pkwy N, Concord, NC
28025, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(704) 782-3065
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/nc/concord/1463-concord-pkwy-n?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2233
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Concord Parkway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.0
1,198 reviews
5 stars
385
4 stars
177
3 stars
102
2 stars
113
1 star
421
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty tables, overflowing trash, and overall lack of cleanliness in the dining area.
Food Availability
Many customers noted that the location often runs out of key ingredients, leading to disappointment and frustration during their visits.
Staff Attitude
Reviews indicated that employees often appeared uninterested and unmotivated, contributing to a negative dining atmosphere.
Overall Experience
The majority of feedback reflects a significant decline in quality and service, with many customers expressing their intention not to return.
- LLLéonie3 days ago1.0Workers was very rude. No help at all when I ask for help to find my online order. They just say they don't have it. I ask if they can make the food now when I am at the counter, but they say no. I cancel my order. I have right location and right time.
- CHCarole H.6 days ago1.0Awful place to go everyone is very rude expect for the male cook he is a sweetheart and patient with the customers also the male dishwasher manager and other employees not so much
- JHJoseph Williams (U Heard)Feb 17, 20263.0Unfortunately an unpleasant experience at this location. I always try to go inside at less busy times, so I can get a more pleasant experience. The lady who made the food was nice, but the lady taking payments was visibly unhappy and was rude. After paying for my drink, I saw that the juices were all empty, so I asked they had some, in which she replied..."we only have the soda machine". I then asked if they were filling the juice up at any point and she just said "no"... It wasn't busy in there, so I'm confused as to why everything wouldn't be stocked.
- MTMarcele Williams (Lounge Tv)Feb 8, 20263.0Meal good, but seriously problem with some of the opening staff. Arrived 1040 am. Only half the menu available. 2 young lady's in there goofing off. Menu should be available at opening. I overheard 1 lady saying "people eat chipotle for breakfast? Lol" as others laughed. Some people are up at 4/5 am so 11am is lunch time.
- ICIan CoffmanFeb 6, 20261.0I went to this location for lunch and as I walked in the manager was in the middle of yelling at one of her employees in front of customers and other employees and ignoring customers who where waiting for a refund I was in the middle of placing my order and couldn’t take it and walked out this is not professional and she should not be a manager if she is going to act like this to berate an employee infront of other employees and customers is ridiculous she needs to be fired
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Concord Parkway?
Chipotle Mexican Grill on Concord Parkway is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill on Concord Parkway offer online ordering and delivery services?
Yes, this location offers in-store pickup and delivery services through their website and mobile app.
Where is Chipotle Mexican Grill located on Concord Parkway?
It is located at 1463 Concord Pkwy N, in the Mayfaire Shopping Center, Concord, NC 28025.
What type of food does Chipotle Mexican Grill on Concord Parkway serve?
They serve fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I contact Chipotle Mexican Grill at this location?
You can call them at +1 704-782-3065 or email at nc.2233.ConcordPkwy@chipotle.com.
Are gift cards available for purchase at Chipotle Mexican Grill Concord Parkway?
Yes, gift cards are available along with catering and online order services.
Is Chipotle Mexican Grill friendly to the LGBTQ community at this location?
Yes, the location welcomes LGBTQ customers.
Which nearby restaurants can I visit in the Mayfaire Shopping Center area along with Chipotle?
Nearby restaurants include Logans Roadhouse, El Vallarta Bar & Grill, Chick-fil-A, Five Guys, Popeyes Louisiana Kitchen, Tropical Smoothie Cafe, and Panera Bread.
What nearby services are accessible around Chipotle Mexican Grill Concord Parkway for a convenient visit?
Nearby services include Pro Nails and 1st Glamour Nails salons, UPS Alliance Shipping Partner for courier needs, Enterprise Rent-A-Car for vehicle rentals, and several dental and medical centers including Aspen Dental.
How can customers combine a visit to Chipotle with nearby shopping or entertainment options?
Customers can visit nearby retail stores like Sears and Books-A-Million or enjoy entertainment options such as GameStop located in the nearby mall.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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