Business Details
About
Mexican Restaurant
Chipotle Concord Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,211 reviews
5 stars
390
4 stars
231
3 stars
109
2 stars
101
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many feeling disrespected and ignored during their visits.
Food Quality
Many reviews highlighted poor food quality, including issues with flavor, portion sizes, and cleanliness of food preparation.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food preparation areas, contributing to a negative dining experience.
Order Fulfillment
Customers experienced issues with online orders, including missing items and long wait times, leading to frustration and dissatisfaction.
Staff Attitude
Several reviews mentioned a lack of hospitality and friendliness from staff, with some customers feeling unwelcome or treated poorly.
- ABAlexander BerhalterJan 3, 20265.0Awesome as always, but burritos weren't rolled/folded properly making them difficult to pick up. Everything else was perfect!
- JDJasmine DolphusDec 29, 20251.0Extremely dissatisfied and disappointed with this location. They ran out of chicken around 5 o’clock on a Monday!!!! And said they weren’t making anymore for the rest of the night. My boyfriend doesn’t eat beef or pork and that was the only options left. The line of people were also left disappointed and left as well. Do better Concord Mills Chipotle!!!!
- TMTD MabryDec 16, 20251.0Ridiculous portion sizes.
- DBDianna BensonDec 10, 20252.0The food had no flavor.
- TTTLNov 18, 20251.0Just awful service. I got charged more than I expected so after I paid I stood there waiting for the lady to hand my receipt and she just looks at me like I’m an idiot and says you’re good to go. I ask for the receipt and then she hands it to me with an attitude like I’m bothering her. I look on the receipt and I see she charged me for guac even though I didn’t get it. So I tell her I got charged for it even though I didn’t get it, then I had to waste time standing and waiting for a refund. Just garbage service, chipotle has really gone down the drain over the years. This location is just trash, don’t go here.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Concord Mills?
Chipotle Mexican Grill is located at 8509 Concord Mills Blvd, Cabarrus, Concord, NC 28027, USA.
What are the operating hours for Chipotle Mexican Grill in Concord Mills?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Concord Mills offers both in-store pickup and delivery services.
Can I place an online order for Chipotle Mexican Grill at Concord Mills?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app.
What type of food and ingredients does Chipotle Mexican Grill focus on?
Chipotle serves Mexican fast-casual menu items using responsibly sourced, real food with wholesome ingredients and no artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill at Concord Mills by phone or email?
You can call them at +1 704-971-6101 or email NC.2880.ConcordMills@chipotle.com.
Does Chipotle Mexican Grill accept credit card payments and offer catering services?
Yes, they accept credit cards and offer both catering and catering delivery services.
What nearby restaurants can I visit before or after dining at Chipotle Concord Mills?
Nearby restaurants include Steak 'n Shake, Jimmy John's sandwich shop, Outback Steakhouse, and The Peppers Indian restaurant.
What retail stores near Chipotle Concord Mills might be convenient for shoppers?
Nearby retail stores include Finish Line for sports wear, Mattress Firm, Journeys shoe store, and Nike Clearance Store - Concord.
Are there entertainment options close to Chipotle Mexican Grill at Concord Mills?
Yes, you can visit Dave & Buster's restaurant and bar or rent movies and games at Redbox nearby.