Brand Certified
Chipotle Mexican Grill
3.1(1227 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
8509 Concord Mills Blvd, Concord, NC
28027, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(704) 971-6101
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/nc/concord/8509-concord-mills-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2880
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Concord Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.1
1,227 reviews
5 stars
401
4 stars
231
3 stars
109
2 stars
103
1 star
383
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting a lack of customer service and respect.
Food Quality
Many reviews mentioned poor food quality, including issues with flavor, freshness, and portion sizes, with some customers experiencing foodborne illness.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, overflowing trash, and unsanitary food preparation areas.
Order Fulfillment
Customers expressed frustration with incorrect orders, unavailability of menu items, and long wait times for food, particularly for online orders.
- MWmylah wallace6 days ago5.0the workers had fantastic service and energy would HIGHLY recommend to come to this chipotle!!!
- DGDestynee GattFeb 18, 20265.0I haven’t walked in to a chipotle in a very long time and just dreaded being side it. (We are from out of town first timers) & I will be back here every time we are in town Jonia was gracious and our food looks amazing. Sure build the bowl with care. The kitchen from my standing was the cleanest. Thank you Team Chipotle for having everything stocked and cleaned.
- RKRob KellerFeb 16, 20261.0This place said that they do not give water cups anymore. They also had no napkins. They also had multiple chairs located on tables suggesting they don’t want anybody to actually eat in their restaurant. Chipotle‘s are so hit or miss. This one is a miss and a mess. Come on local manager, make this better.
- SMSam MethuselahFeb 15, 20262.0Ordered a steak bowl and received the worst tasting and looking food. I had Door Dash deliver to my hotel. The rise was hard and clumpy as if it had hardened and was the bottom of the pan. The were the fewest black beans I've ever received and the steak was overcooked. Had to order food from somewhere else as this was not edible. Avoid at all costs and go to one further away from the Embassy Suites in Concord. Maybe they treat their delivery order with more care and concern.
- EEEFeb 3, 20265.0The young lady who made my bowl was superb. She had a black polo on (possibly a manager) my bowl is amazing. Perfect ratio, a delightful experience. Shoutout to them!
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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