Customers generally praised the food for being fresh, delicious, and flavorful, with specific mentions of the Harissa and Falafel Crunch.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rushed interactions or unhelpful staff.
Customer Service
Positive feedback was given for friendly and attentive staff, with specific employees like Valeria, Melissa, and Vicente receiving commendations.
Cleanliness
Some customers reported issues with cleanliness, particularly dirty tables and sticky floors.
Portion Sizes
Multiple reviews mentioned dissatisfaction with portion sizes, particularly for proteins like falafel and chicken, which were deemed insufficient.
SI
Sarah Ince
Nov 10, 2025
5.0
Bryan and team provided excellent service for a fast food restaurant. Cava is delicious!
AB
Amar Berry
Nov 9, 2025
5.0
Come on every sunday and the staff is always very nice and friendly, especially valeria at the register. :)
AA
Andrés A
Nov 3, 2025
2.0
This place was sold on me as a place that serves more than Chipotle, and as a healthy option. The food was nice enough as a health option on the outside, but when ordering through the application you get a link at the end that informs you of the California proposition that requires disclosure of potentially cancerous material. Okay, so maybe California is extra cautious, but I felt like if the disclosure was needed then it would be better upfront and not afterwards.
I went here with my girlfriend, so when I downloaded and ordered off the app she ordered at the front in person. Although they told her there were no onions, I received mine, and hers was made before mine was. Not only that, they rushed her along with her order- I'm good with quick turnover and fast service, but they were rushing her in the order line while it was nowhere near busy. Also, some items were out which was not so bad but understandable if not for the fact that they also claimed to be out of an item for her but not for me.
I asked for the free pita on the app and didn't get it, but didn't confront them because I was done and could do without them. She never got one either.
Cava is minimally staffed and asking for utensils you get just a fork, all you need for a salad but just take note that they provide very minimally extra, probably to reduce waste and allow recyclability. That's nice enough, so don't expect to be able to microwave the paper takeaway bowls with plastic lid- not that you'd need to as only the meat of each dish makes sense to heat up.
There are better Cavas out there according to my girlfriend and it's basically fast food, so if you like Cava just pick a different location.
MM
Meemochii
Nov 2, 2025
2.0
The food was very good but I felt rushed and when I asked for onions they said they were out which is okay but when my boyfriend ordered onion after me, he got onions. So I was very confused. we also saw that it offered free pitas and we did not get a free pita.
AW
Alex Wehner
Nov 2, 2025
5.0
The food is always very tasty, and the place was extremely clean. I cant reccomend the falafel enough. Ryan provided me with amazing service and was so friendly
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 8680 Concord Mills Blvd., Concord, NC 28027, USA.
What are CAVA's opening hours?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA open on major holidays?
CAVA is closed on November 27th, December 24th, and December 25th, 2025.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both takeout and delivery services.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA cater to families and children?
Yes, CAVA welcomes families and children and offers a children's menu.
What nearby dining options are available around CAVA?
Nearby restaurants include Famous Toastery for breakfast and brunch, Jersey Mike's Subs for sandwiches, and Carolina Ale House for American cuisine and sports bar atmosphere.
What places nearby CAVA can I visit for beauty and self-care?
Near CAVA, you can visit Freecoat Concord nail salon and Paradise Skincare waxing spa for beauty treatments.
Are there any shopping options near CAVA?
Yes, nearby shopping options include Mattress Firm for furniture and mattresses, Nautica clothing store, and Lowe's Home Improvement for hardware and gardening supplies.