Customer experiences with service were mixed; while some praised attentive and friendly staff, others reported poor service and lack of acknowledgment from servers.
Food Quality
Food quality received varied feedback; some customers enjoyed the flavors and freshness, while others found dishes to be overpriced, bland, or poorly prepared.
Atmosphere
The restaurant atmosphere was generally described as pleasant and inviting, though some noted issues with cleanliness and temperature.
Management Response
Several reviews highlighted a lack of effective management presence during service issues, leading to customer dissatisfaction.
Staff Recognition
Certain staff members, particularly Lindsey and William, received high praise for their exceptional service, contributing positively to the dining experience.
SL
Sean L
1 day ago
5.0
Carrabba’s never misses. I order the Johnny Trio every single time because it’s just that good—the sirloin is always cooked perfectly and the mashed potatoes absolutely slap.
Huge shout-out to Jamerica on car-side carryout, too. She’s amazing, super helpful, and makes the whole pickup experience even better. Highly recommend!
SJ
Sangeetha Jagannathan
2 days ago
4.0
We had a great dining experience. We ordered Shrimp Pasta, Appetizer Sampler, Chicken Marsala (This dish was top notch). All the food items were served fresh, hot and delicious. we just felt the appetizer platter was a bit extra oily. Our host Ms.Lindsey and her team took great care in ensuring all our needs are met and Thanks for the awesome food and service!
YM
Yanni Marie
3 days ago
5.0
I typically receive fast service at this location with good food. But today I was served by Zy, and she did such an excellent job that I had to take a moment to inform her manager and publicly acknowledge her and this location. Zy was attentive, friendly, and has really good energy. She was on top of everything with the perfect frequency of check-ins. Great job, Zy!
JB
Jean Bean
Nov 2, 2025
5.0
I did a curbside pick up order, and I had 2 ladies that provided me a great pick up experience. One came out not long after I used the link to advise them I was there, and she updated me that my supper wasn’t ready yet but that she would check in on it and have it out to me as soon as she could. I observed her also check in with the vehicle next to me as well which was nice to see as most folks would just ignore the customers waiting outside.
A different lady delivered my supper to me and she was nice and asked if I needed anything else. Overall my experience was great, parking lot was clean, and food was hot and delicious.
If I could recommend one tho g it would be that a more lighted lot especially near the front where curbside is- it’s very dark there at night and the trees are huge there so a more lighted space would feel a lot safer.
Kindest regards,
Jeannie Quenga
MJ
Marcus Jenkins
Nov 1, 2025
2.0
When we came in on Thursday the host welcomed us with smiles! After the wait to be seated, our server didn’t come by until 10 minutes later. When Bradley finally came his demeanor seemed like he was tired and annoyed. I gave him grace at 1st due to the fact the restaurant was a little busy. To my surprise he was more energetic to the other tables, especially the one in front of us with one of the managers parents apparently! The appetizers were good, unfortunately the entrees were horrible. Bradley told me after we ordered the main courses that they just ran out of ricotta. I asked for a ceaser salad instead and to be put in a to go box. Once the food got to my table, my brother and wife said the pasta was salty. My fish was hard, ricotta was super stiff, spinach tasted bland and was greasy. I asked for the manager (Sindey) and asked how this fish was supposed to taste she laughed and asked what do you mean? I repeated myself and she gave me the same reply. So beyond frustrated at this point, I told her how the food tasted and that I didn’t want it. Her reply was do you want something else or a dessert? She asked my family the same. They told her about the pasta. She did take off the meals, and she did talk to Bradley. We never got an apology from anyone. The other manager was so concerned about his parents he never did a table touch. All this probably would have been avoided if he did or any manager table touched. Unfortunately we were ignored about the concerns. My biggest complaint is Bradley continued to be rude, never apologized, looked me up and down like I was the issue. I will never return to this establishment as long as Sidney, Bradley, and the other manager with the teal shirt works at this location. Thanks for paying for food I really didn’t eat and completely dropped the ball.