Many customers praised the attentive and friendly service from various servers, particularly highlighting Desiree and Lindsey for their exceptional service.
Food Quality
While some reviews praised the food as delicious and well-prepared, others criticized it for being cold, overcooked, or lacking flavor, indicating inconsistency in food quality.
Atmosphere
The restaurant's atmosphere received positive remarks for being pleasant and family-friendly, although some customers noted issues with temperature and cleanliness.
Management Response
Several reviews mentioned a lack of management presence during service issues, leading to dissatisfaction among customers.
Value for Money
Customers expressed mixed feelings about the value for money, with some feeling the portion sizes were small for the price, while others found the prices reasonable.
SF
Sarah Flauta
5 days ago
5.0
I'm literally obsessed with their tomato caprese with fresh burrata appetizer. I could eat two of those as my dinner! My mom and her husband go twice a week after his doctor appointments and try so many different menu items because they love Carrabba's and they bring me one back every so often. I crave one constantly and now I go pick one up on occasion.
AE
A E
Jan 1, 2026
1.0
The host Mckayla was very rude. She needs to learn some people skills. What is wrong with these young people who think they can just treat customers and older people so rudely.
PS
Patrick Steele
Dec 31, 2025
5.0
This location is excellent. They seem to keep their game up as they have a lot of guest popping over from the popular Great Wolf Lodge. Prices are very reasonable too.
JW
Jeanette Whiteheart
Dec 29, 2025
2.0
Placed car side order to be ready 613 pm. Sat til 620 sent hubby in. Tall girl had no help, was a delight was not fair to her. Waiting on the Alfredo she says. Get home 7 mins later take out food and Alfredo is warm everything else was cold. I thought this place was supposed to be better than olive garden. Small portions for dinner,as shown, chicken was burnt, as shown. Gave both stars on behalf of the sweet girl.
PH
Patricia Helms
Dec 29, 2025
5.0
We enjoyed our visit on 12/28/25. The food was delicious, the service was fast, and the atmosphere was lovely. The only thing that we could complain about was that the AC was on, or it felt like it was on, and we were sitting right under a vent. We were freezing. The people who work there seem to like their jobs; they were all laughing, smiling, and just seemed happy. That was nice to see. This was our second time at this location, and we will return. It was a pleasant experience.