Bojangles

3.4
1010 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3451 US Hwy 601 S., Concord, NC
28025, United States

Hours

Reviews

3.4
1,010 reviews
5 stars
375
4 stars
201
3 stars
128
2 stars
93
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight poor customer service, including rude staff, incorrect orders, and long wait times.

Food Quality

Customers frequently report issues with food quality, such as cold or overcooked items, missing components, and unsanitary conditions.

Management Issues

Several reviews mention a lack of effective management, leading to disorganized service and unprofessional behavior from staff.

Pricing Concerns

Many customers feel that the prices are too high for the quality of food and service received.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted that food can be good when prepared correctly.
  • DL
    Danielle Loomis
    2 days ago
    1.0
    Why iam I waiting 30 min for food and everyone walking past me with theirs. Shitty customer service and the food was cold. Do better.
  • PC
    Powerfully_ Confident
    Nov 16, 2025
    5.0
    Sausage egg and cheese biscuit is the best. Fresh soft biscuits with the hot sausage and eggs. 😋😋
  • PH
    Paige Hamb
    Nov 10, 2025
    1.0
    In as served raw chicken! I was half was threw my chicken biscuit and when I got to the middle it was completely raw! The outsides were cooked but the middle was not! My family’s food was fine but mine obviously was not.
  • JS
    Jatana Stewart
    Oct 28, 2025
    5.0
    A little pricey but delicious food.
  • AC
    Andy Clement
    Sep 6, 2025
    2.0
    Location Hwy 601 #740 for the third time recently, at lunch time, they had no chicken available. Unacceptable for a restaurant specializing in chicken. Was told by manager the next time they’d serve me raw chicken. Bad attitude, not customer friendly at all. Won’t go back there again.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles?

Bojangles is open for dine-in service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.