Bojangles

3.4
1012 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3451 US Hwy 601 S., Concord, NC
28025, United States

Hours

Reviews

3.4
1,012 reviews
5 stars
375
4 stars
201
3 stars
129
2 stars
93
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Food Quality

There were numerous complaints about food being served cold, undercooked, or not fresh, with some customers receiving incorrect or incomplete orders.

Staff Attitude

Many reviews highlighted unprofessional and rude behavior from staff, contributing to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.

Management Issues

Frequent mentions of poor management and lack of oversight were noted, with calls for corporate intervention to improve operations.
  • BT
    Brent Trick
    Dec 15, 2025
    3.0
    Food was good but they acted like they forgot my order....I had to go up to counter and show her the receipt to get my order filled.
  • DL
    Danielle Loomis
    Nov 21, 2025
    1.0
    Why iam I waiting 30 min for food and everyone walking past me with theirs. Shitty customer service and the food was cold. Do better.
  • PC
    Powerfully_ Confident
    Nov 16, 2025
    5.0
    Sausage egg and cheese biscuit is the best. Fresh soft biscuits with the hot sausage and eggs. 😋😋
  • PH
    Paige Hamb
    Nov 10, 2025
    1.0
    In as served raw chicken! I was half was threw my chicken biscuit and when I got to the middle it was completely raw! The outsides were cooked but the middle was not! My family’s food was fine but mine obviously was not.
  • JS
    Jatana Stewart
    Oct 28, 2025
    5.0
    A little pricey but delicious food.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles?

Bojangles is open for dine-in service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.