Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.
Food Quality
There were numerous complaints about food being served cold, undercooked, or not fresh, with some customers receiving incorrect or incomplete orders.
Staff Attitude
Many reviews highlighted unprofessional and rude behavior from staff, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
Management Issues
Frequent mentions of poor management and lack of oversight were noted, with calls for corporate intervention to improve operations.
BT
Brent Trick
Dec 15, 2025
3.0
Food was good but they acted like they forgot my order....I had to go up to counter and show her the receipt to get my order filled.
DL
Danielle Loomis
Nov 21, 2025
1.0
Why iam I waiting 30 min for food and everyone walking past me with theirs. Shitty customer service and the food was cold. Do better.
PC
Powerfully_ Confident
Nov 16, 2025
5.0
Sausage egg and cheese biscuit is the best. Fresh soft biscuits with the hot sausage and eggs. 😋😋
PH
Paige Hamb
Nov 10, 2025
1.0
In as served raw chicken!
I was half was threw my chicken biscuit and when I got to the middle it was completely raw!
The outsides were cooked but the middle was not!
My family’s food was fine but mine obviously was not.
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles?
Bojangles is open for dine-in service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or through a mobile app?
Yes, you can place orders online via Bojangles' website and through their mobile app available on both Apple App Store and Google Play Store.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks for payment.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for various events and gatherings.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, seating, wheelchair-accessible entrances and parking, and free Wi-Fi for customers.
Which nearby restaurants can I visit if I want other dining options around Bojangles?
Nearby dining options include McDonald's, Brooklyn's Pizzeria and AfterHours, China Garden Restaurant, Pizza Hut, and Waffle House, all within proximity to Bojangles.
Are there nearby services for pet care near Bojangles?
Yes, Swiftdogz and Swiftdogz Canine Services provide pet care services close to Bojangles, which could be convenient if you need pet services while dining or picking up food.
What nearby facilities are available for errands or shopping near Bojangles?
Nearby facilities include The UPS Store for shipping needs, Food Lion for grocery shopping, and Fifth Third Bank ATM or CashPoints® ATM for banking services.