Bojangles

3.0
1051 reviews
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Business Details

374 George Liles Pkwy, Concord, NC
28027, United States
(704) 262-9004
https://locations.bojangles.com/nc/concord/374-george-liles-pkwy.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
374 George Liles Pkwy, Concord, NC
28027, United States

Hours

Reviews

3.0
1,051 reviews
5 stars
333
4 stars
164
3 stars
117
2 stars
81
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Inconsistent food quality was noted, with complaints about stale or overcooked items, and missing components in orders.

Staffing Issues

Many reviews highlighted staffing shortages and inefficiencies, leading to slow service and disorganized operations.

Customer Experience

Several customers expressed dissatisfaction with the automated ordering system, which detracted from personal service.
  • AJ
    Alex Jay
    Dec 27, 2025
    5.0
    Fast and accurate
  • RH
    Reiggin Hilderbrand
    Dec 17, 2025
    4.0
    Good biscuits if they’re fresh. Inconsistent quality and service though.
  • CC
    connor crawford
    Nov 29, 2025
    5.0
    So I normally order the chicken sandwich which at alot of locations ive been to tend to over cook it but not this one they had probably the best breading ive seen on one yet and it didnt have all the air pockets like one of the other locations I usually go to but this has got to be the best one ive been to
  • MG
    Megan Gioeli
    Nov 28, 2025
    1.0
    We spent 30 minutes in line to talk to a AI ordering system that cannot get our order correct. When we got up to the window the employee she said she could not correct our order and that we would have to come in to place the order. Very rude and awful customer service from employee and the manager. Left, did not pay or get food and went down 3 miles to the next Bojangles with another AI ordering service and ordered and asked the employee who said they could certainly update, change or add to our order if needed.
  • SA
    Sarah Anderson
    Nov 24, 2025
    2.0
    Waited to even be spoken to for 10 mins, despite the staff helping someone as we walked in and got in line. They advertise all over their restaurant for the Carolina Crunch, which was the sole purpose of our visit to the location, only for them to say they do not have the XL Bo rounds and cannot make it. When we asked which location might, the crew member we were speaking to wasn’t very helpful. I definitely wouldn’t recommend this location based on staffing, customer service and lack of it, as well as the false advertising. Do not display for things you cannot make!
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Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dining hours at this Bojangles location?

Dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.