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Bojangles

3.0
(1055 reviews)

Business Details

374 George Liles Pkwy, Concord, NC
28027, United States
(704) 262-9004

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
374 George Liles Pkwy, Concord, NC
28027, United States

Hours

Reviews

3.0
1,055 reviews
5 stars
336
4 stars
164
3 stars
117
2 stars
80
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Inconsistent food quality was noted, with complaints about stale or overcooked items and missing components in orders.

Staffing Issues

Many reviews highlighted understaffing and a lack of motivation among employees, contributing to slow service and poor customer experiences.

AI Ordering System

The automated ordering system received criticism for being unhelpful and leading to incorrect orders, detracting from the overall customer service experience.
  • SS
    Stephen Summerlin
    1 day ago
    5.0
    Best Bojangles around the Concord Mills area. Great breakfast food.
  • GM
    Gina Martin
    Feb 6, 2026
    1.0
    Drive through closed during the morning for no reason inside completely empty and I was told to come In due to them having too many orders but it was empty 2/6/26
  • AJ
    Alex Jay
    Dec 27, 2025
    5.0
    Fast and accurate
  • RH
    Reiggin Hilderbrand
    Dec 17, 2025
    4.0
    Good biscuits if they’re fresh. Inconsistent quality and service though.
  • MG
    Megan Gioeli
    Nov 28, 2025
    1.0
    We spent 30 minutes in line to talk to a AI ordering system that cannot get our order correct. When we got up to the window the employee she said she could not correct our order and that we would have to come in to place the order. Very rude and awful customer service from employee and the manager. Left, did not pay or get food and went down 3 miles to the next Bojangles with another AI ordering service and ordered and asked the employee who said they could certainly update, change or add to our order if needed.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dining hours at this Bojangles location?

Dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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