Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.6
1,196 reviews
5 stars
512
4 stars
225
3 stars
133
2 stars
72
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unprofessional behavior.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and well-cooked meals, while others received undercooked or stale items.
Cleanliness
The cleanliness of the restaurant received positive remarks, with many noting it was well-maintained and organized.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Staff Performance
Certain employees, particularly Lexi and Shay, received high praise for their exceptional service, while others were criticized for their attitude.
- EVEmily VenturaNov 16, 20251.0Went to Bojangles today and the manager came to the window with worst attitude on top of them messing up our order. Customer service was horrible from all ends. If they don’t like the job they should find a new one or be trained on how to treat customers
- BBBizz BaitsNov 13, 20255.0Tanya and her team did amazing putting together a large order for us last minute! She even provided plates, silverware and extra sauces!
- SSSteve SkiNov 8, 20255.0OMG, definitely not a good representative for Bojangles .... nor any fast food restaurant. Unorganized, couldn't find 1 of my orders from online. Staff didn't seem professional.
- ABAshana BastolaOct 31, 20251.0HORRIBLE! I came here with my family after visiting another Bojangles who had bad customer service. They ended up giving me the wrong order…I wanted a thigh and leg and they gave me two legs. When I questioned them about the mistake the cashier and the manager caught a nasty attitude. The cashier told me that I had to just take the two legs they gave me or get a breast. I requested a manger and she didn’t want to come at first. She told me that I can wait one minute for the thigh and that she needed to throw my entire meal away. I gave it back to her and she snatched it from me in front of my children. At that point I just requested a refund. I’m not sure if she was new or what but she gave me less than the amount due and I told her it wasn’t correct. She told me that I just had to deal with the shortage because she doesn’t have enough change to refund my order. I told her that it wasn’t my problem as I gave you the correct amount when I bought the food I would like the correct amount back. The manager yelled at me and closed the window. Then returned to the window with the correct amount. Then the cashier shut the window hard. They were rude, unprofessional, and liars. Do not come here. I will be contacting their corporate office as well. This was unacceptable!
- AVArlene V.Oct 31, 20251.0Stood at register for a straight 7 mins. Staff continued working on drive thru orders. Completely ignoring us. There is absolutely no point in having a dining room. Just have a drive thru if you are not willing to acknowledge patrons inside at the counter. This location has a 3.6. at it is obvious now why.
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Where is Bojangles located in Concord, NC?
Bojangles is located at 7701 Gateway Lane NW, Concord, NC 28027, USA.
What are the operating hours of Bojangles on weekdays?
From Monday to Thursday, Bojangles is open from 5:00 AM to 10:00 PM. On Friday, it stays open until 11:00 PM.
Does Bojangles offer online ordering through an app?
Yes, you can order via the Bojangles app available on both iOS and Android, or place orders through their website.
What payment options does Bojangles accept?
Bojangles accepts Cash, Mastercard, Travelers Check, and Visa as payment methods.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for family meals and events.
Is there seating available at Bojangles, and do they provide free Wi-Fi?
Bojangles offers in-store seating and provides free Wi-Fi for customers.
Are families with children welcome at Bojangles?
Yes, Bojangles welcomes families and features a children's menu to cater to younger guests.
What nearby restaurants can I visit before or after dining at Bojangles?
Near Bojangles, you can visit popular spots like Hooters, Firehouse Subs, Mai Thai II, Quaker Steak & Lube, Wendy's, and Five Guys for a variety of dining choices.
Are there nearby coffee shops close to Bojangles?
Yes, Starbucks is nearby, offering a great spot for coffee or a smoothie before or after your meal at Bojangles.
What local businesses or services are located near Bojangles that might be useful?
Nearby services include FedEx Office Print & Ship Center for shipping and printing needs, Hendrick Toyota Concord for automotive services, and HomeTowne Studios and Suites for lodging.