Brand Certified
Bojangles
3.6(1217 reviews)
Certified by Bojangles • Feb 22, 2026
Business Details
7701 Gateway Lane NW, Concord, NC
28027, United States
Certified by Bojangles • Feb 22, 2026
(704) 979-5347
Certified by Bojangles • Feb 22, 2026
https://locations.bojangles.com/nc/concord/7701-gateway-lane-nw.html
Certified by Bojangles • Feb 22, 2026
About
Certified by Bojangles • Feb 22, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Feb 22, 2026
Hours
Certified by Bojangles • Feb 22, 2026
Reviews
3.6
1,217 reviews
5 stars
521
4 stars
226
3 stars
137
2 stars
75
1 star
258
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior, particularly from management.
Food Quality
Mixed feedback on food quality; while some customers enjoyed fresh and hot meals, others reported issues with undercooked or stale food.
Drive-Thru Experience
The AI drive-thru system received criticism for being slow and ineffective, with many customers preferring human interaction.
Staff Performance
Some employees, like Lexi and Tanya, were praised for their excellent service, while others were noted for being unhelpful or rude.
- DSDon S6 days ago3.0I visited this Bojangles twice on a Sunday morning in the past month. Maybe it's just my luck, but I went in both times and the same individual was working. She made me feel very uncomfortable, was rude, unfriendly and I felt like I was inconveniencing her and interrupting her from her phone. My food was fine, no complaints there, I like Bojangles food. I recommend using the drive-thru on Sunday mornings at this Bojangles. The inside was very clean, probably because no one dares going inside.
- JEJoseph EllisFeb 13, 20265.0I used kiosk to place my order. Very confusing - terrible user interface. After I entered my order, screen had no obvious button to finish order. It timed out on the guy ahead of me (he took forever). I finally just clicked on the "Add to order" button and there was the final button to place the order! They should fire that programmer!
- DCDon ClarkFeb 7, 20263.0Disappointing that bojangles doesn’t have the breakfast platter, stop serving salads, stop serving grits and the biggest disappointment that has me not want to spend my money is no longer serving cinnamon biscuits!!!!
- KRKevin RenegarFeb 6, 20262.0Sick and tired of biscuit being hard as a rock at these bojangles. Can't even hardly eat them. "Famous for what? "
- KHKris HerringtonJan 20, 20261.0By far the worse bojangles! Service was god awful Bo-rounds were stale. Tea had a brew bag particles in it. Manager was rude. I recommend traveling 20 minutes out your way and just enjoying another location. Great way to start the year.
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Where is Bojangles located in Concord, NC?
Bojangles is located at 7701 Gateway Lane NW, Concord, NC 28027, USA.
What are the operating hours of Bojangles on weekdays?
From Monday to Thursday, Bojangles is open from 5:00 AM to 10:00 PM. On Friday, it stays open until 11:00 PM.
Does Bojangles offer online ordering through an app?
Yes, you can order via the Bojangles app available on both iOS and Android, or place orders through their website.
What payment options does Bojangles accept?
Bojangles accepts Cash, Mastercard, Travelers Check, and Visa as payment methods.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for family meals and events.
Is there seating available at Bojangles, and do they provide free Wi-Fi?
Bojangles offers in-store seating and provides free Wi-Fi for customers.
Are families with children welcome at Bojangles?
Yes, Bojangles welcomes families and features a children's menu to cater to younger guests.
What nearby restaurants can I visit before or after dining at Bojangles?
Near Bojangles, you can visit popular spots like Hooters, Firehouse Subs, Mai Thai II, Quaker Steak & Lube, Wendy's, and Five Guys for a variety of dining choices.
Are there nearby coffee shops close to Bojangles?
Yes, Starbucks is nearby, offering a great spot for coffee or a smoothie before or after your meal at Bojangles.
What local businesses or services are located near Bojangles that might be useful?
Nearby services include FedEx Office Print & Ship Center for shipping and printing needs, Hendrick Toyota Concord for automotive services, and HomeTowne Studios and Suites for lodging.
Brand Certified Facts from Bojangles
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Certified February 22, 2026Yext Knowledge Graph
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