Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.6
1,206 reviews
5 stars
516
4 stars
225
3 stars
134
2 stars
74
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior, particularly from management.
Food Quality
Mixed feedback on food quality; while some customers praised fresh and hot food, others reported issues with undercooked or poorly prepared items.
Staff Performance
Several positive mentions of specific staff members who provided excellent service, contrasting with general complaints about staff attitude.
Drive-Thru Experience
The AI drive-thru system received criticism for being slow and ineffective, with many customers preferring human interaction.
Cleanliness
Some reviews noted cleanliness issues, particularly in the restrooms, which detracted from the overall dining experience.
- BCBart Christiano1 day ago1.0If you like a Cold rubber chicken on a stale biscuit. This place is for you
- LSLaura ShinnJan 4, 20261.0I do not go to this location often but when I do, it be the same women in the window ans she is very rude. She dont say a word, throws my food at me and slams the window. Every time I do. I thought maybe 1st times was she just having a bad day but no it is every time. She also wears a hoodie with her hood on. This location is very unprofessional and unclassy. The manager clearly does not care since she is right beside her and see it all. Customers are not the one forcing her to work but they are the ones keeping the store in business. If u dont like your job u should go else where but dont take it out on customers.
- DGDavid GarciaDec 26, 20251.0Main comment is about the AI drive through window. It’s slow, clumsy, and worse than a human operator
- LMLevi MoffittDec 21, 20251.0Southern restaurant known for sweet tea doesn’t even keep sweet tea in stock. Not the first time this has happened either. Also no one involved in taking and preparing orders was actually doing there job very lazy and very poor customer service.
- DIDVVS Inc.Dec 5, 20252.0I'm hoping there's more to fast food than just stacking ingredients together, heating it to lukewarm, handing those badly stacked items out a window with the least amount of enthusiasm or courtesy!! To Bojangles worldwide...JUST STOP with those desperately prepped biscuits with canned apples and stressed streusel toppings!! PLEASE!!
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Where is Bojangles located in Concord, NC?
Bojangles is located at 7701 Gateway Lane NW, Concord, NC 28027, USA.
What are the operating hours of Bojangles on weekdays?
From Monday to Thursday, Bojangles is open from 5:00 AM to 10:00 PM. On Friday, it stays open until 11:00 PM.
Does Bojangles offer online ordering through an app?
Yes, you can order via the Bojangles app available on both iOS and Android, or place orders through their website.
What payment options does Bojangles accept?
Bojangles accepts Cash, Mastercard, Travelers Check, and Visa as payment methods.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for family meals and events.
Is there seating available at Bojangles, and do they provide free Wi-Fi?
Bojangles offers in-store seating and provides free Wi-Fi for customers.
Are families with children welcome at Bojangles?
Yes, Bojangles welcomes families and features a children's menu to cater to younger guests.
What nearby restaurants can I visit before or after dining at Bojangles?
Near Bojangles, you can visit popular spots like Hooters, Firehouse Subs, Mai Thai II, Quaker Steak & Lube, Wendy's, and Five Guys for a variety of dining choices.
Are there nearby coffee shops close to Bojangles?
Yes, Starbucks is nearby, offering a great spot for coffee or a smoothie before or after your meal at Bojangles.
What local businesses or services are located near Bojangles that might be useful?
Nearby services include FedEx Office Print & Ship Center for shipping and printing needs, Hendrick Toyota Concord for automotive services, and HomeTowne Studios and Suites for lodging.