Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported receiving old, cold, or poorly prepared food, including hard biscuits and greasy chicken.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others experienced rudeness and neglect.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.
Management Issues
Concerns were raised about poor management and lack of staff training, affecting overall service and food quality.
JR
Julie Ruud
Nov 16, 2025
5.0
They didn't have the new sausage link biscuits yet available which was kind of disappointing after seeing the ad last night. Order the regular sausage biscuit and the new Carolina Crunchy
SY
Shirley Young
Oct 26, 2025
1.0
my sister stopped by to buy lunch for us on Saturday. I ask her to get me a salad with grilled chicken. At that time of the morning, I thought the salad would be fresh. When I opened the salad, it was in a container that looked liked a gravy and biscuit container. I did not want to say anything to hurt my sisters feelings. The lettuce was wilted and had turned brown. I could tell it was yesterday's salad. The little tomatoes were mushy, so I picked them out. There were no cucumbers, baby spinach, red lettuce or croutons (this was in the description of the salad). I am not usually one to complain, but I could not let this pass. The manager needs to check into this especially paying for something this expensive and not getting what you paid for. I will not recommend your business to anyone and I will not return.
HJ
Heather Jester
Oct 24, 2025
2.0
We had one of the worst cashiers she was rude and wouldn't bother to give us our cups after we paid she made us wait till she finished taking 3 other customers before she would give us our cups. Then she was saying mean things about us to other customers. They food wasn't completely bad but I have had better at other locations
DT
Denise Trammell
Oct 16, 2025
3.0
Ordered at the window, not very friendly at the window ( example no hello at the window, just handed my sandwich out the window without even looking my way and then shut the window back).
JN
Jim Newsome
Oct 5, 2025
2.0
Went 3 weeks in a row. Week one left after 10 minutes waiting for someone to take my order. Week 2 had to ask for someone to take my order. Week 3 had to ask again for someone to take my order when I received my order it wasn't all there. I will not be going back there again. Plus the table and seat was not clean.
Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner since 1977.
What are the dine-in hours at Bojangles on weekdays?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and stays open until 11:00 PM on Fridays and Saturdays.
What are the drive-through hours at Bojangles?
Bojangles' drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday, extends to 11:00 PM on Fridays and Saturdays, and operates from 6:00 AM to 10:00 PM on Sundays.
Does Bojangles offer online ordering or an app for convenient service?
Yes, you can order your favorites online at Bojangles' website or use their mobile app, available on both Apple and Android devices, for easy access to the menu and exclusive offers.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair accessible entrance and parking, dine-in seating, and restrooms.
Are there other dining options near Bojangles in Concord, NC?
Nearby dining options include Cracker Barrel Old Country Store for Southern fare, Hunt Brothers Pizza for pizza, Waffle House for breakfast and brunch, and Sabaideethaiconcord for Thai and sushi cuisine.
What nearby hotels can visitors consider when visiting Bojangles?
Nearby hotels include Hampton by Hilton, Hampton Inn Concord/Kannapolis, Sleep Inn Concord - Kannapolis, and Country Inn & Suites by Radisson, Concord (Kannapolis), NC for convenient lodging options.
Are there gas stations or convenience stores near Bojangles?
Yes, nearby gas stations and convenience stores include Shell, Circle K, Kangaroo Express, Marathon Gas, Exxon, and On The Run, which can be helpful for fueling up or grabbing quick essentials before or after your meal.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for family meals and events, featuring their classic Southern dishes and family-style options.