Bojangles

3.6
451 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
20 Raiford Drive, Concord, NC
28027, United States

Hours

Reviews

3.6
451 reviews
5 stars
190
4 stars
101
3 stars
43
2 stars
27
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration.

Food Quality

The quality of food varied significantly, with complaints about cold, overcooked, or improperly prepared items.

Management Concerns

Several reviews highlighted poor management practices, including staff treatment and lack of accountability for service failures.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and noted good food experiences at certain times.

Inconsistent Availability

Many customers expressed frustration over the location frequently running out of key menu items, particularly chicken.
  • SS
    Steve Ski
    Nov 10, 2025
    2.0
    Uggggg, not a great impression for a Bojangles. Unorganized, staff could not find 1 of my online orders
  • LG
    Leah Greer
    Sep 12, 2025
    1.0
    Never fails- a chicken place is out of chicken. 2pm, out. 7pm out, opening- out. They are open till 11pm tonight and its 1947- no chicken . Won't drop anymore. Ridiculous. If you're not making money on this location its your staff's fault. Cancelled my order cause they dont have any chicken.
  • JC
    Jennifer Castro
    Aug 22, 2025
    1.0
    They weren’t all upfront, waited for about 15-20 mins and someone finally came around and they refused to take my order because “that is not their job” …..
  • CC
    cxshout10
    Aug 14, 2025
    3.0
    dear bojangles, NO i would not like to upgrade my drink to your new watermelon iced tea. NO i would not like to try your new 9 piece bo-bites combo. AND NO i dont want to bo-size nothinggg to a large. stop asking me questions and just give me my food bro 😣 ive got social anxiety bad enough
  • MT
    Melitza Torres
    Jul 30, 2025
    1.0
    Everytime i go it’s the same thing I went today and they said they didn’t have biscuits so they said if fries was okay I said yes and when I got home they didn’t give my chicken a box full of fries . They always get my orders wrong . Hate coming here. They needa shut this place down.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles Concord, NC?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.