Brand Certified
Bojangles
3.6(462 reviews)
Certified by Bojangles • Feb 22, 2026
Business Details
20 Raiford Drive, Concord, NC
28027, United States
Certified by Bojangles • Feb 22, 2026
(704) 792-1961
Certified by Bojangles • Feb 22, 2026
https://locations.bojangles.com/nc/concord/20-raiford-drive.html
Certified by Bojangles • Feb 22, 2026
About
Certified by Bojangles • Feb 22, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Feb 22, 2026
Hours
Certified by Bojangles • Feb 22, 2026
Reviews
3.6
462 reviews
5 stars
196
4 stars
104
3 stars
43
2 stars
27
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and inconsistent quality.
Staffing Problems
Several reviews mentioned being short-staffed, leading to delays and disorganization.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- HAHana Ahmad1 day ago1.0Congratulations you have just earned your one more extra low review for your poor customer service.l stopped by on wed,feb 25,2026 time was 10.24 am I'm doordash driver and employees were very rude to me. Doordash drivers are customers too and very important & helpful to your business and any other businesses.
- ALadrian leanaFeb 8, 20265.0Is a great place 👌
- DCDean CriscoJan 28, 20265.0Well run oiled machine. Complete with AI drive thru service. Only one morning did they forget to put utensils and napkins in my bag with my breakfast bowl. I was Not happy about eating that cheesy greasy mess with my fingers before church that morning. Jesus saves!
- AAambzJan 14, 20265.0I love coming to this Bojangles!!! The food is always so so delicious, and Aggie on front counter is always a pleasure to see, she gives great customer service!!! Thank you for being such a great location!! 💗
- HHHarmony HudsonDec 29, 20251.0If I could zero stars I would! In town and had a Bojangles craving because it’s the best in Charlotte. I ordered ahead because I didn’t want to deal with the AI robot at the drive thru, and that was my first mistake! I came in and had to flag down an employee to state that I had a pickup order and it took them 20 minutes to bring out two combos…saw them service several other drive thru and pick up orders and never get checked on or notified of when my food would be ready once. My food came out late and cold! Avoid at all costs!!!
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles Concord, NC?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or through an app?
Yes, you can order online through the Bojangles website or use their app available on both Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts payment by cash, Mastercard, Visa, and travelers checks.
Is Bojangles wheelchair accessible?
Yes, Bojangles has wheelchair accessible entrances and parking to accommodate guests with mobility needs.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery options for customer convenience.
What are some nearby places of interest I can visit before or after dining at Bojangles on Raiford Drive?
Nearby places include Laurel Park, a local park with a swimming pool where you can enjoy outdoor activities, and Laurel Park clubhouse, a community center nearby.
Are there any religious organizations near Bojangles in Concord, NC?
Yes, Crossroads Church and One Heart Women’s Ministry are nearby religious organizations you may want to visit.
What shopping or service options are near Bojangles at 20 Raiford Drive?
Nearby shopping and service options include Willow Oaks Crossing shopping center, Right Click Tech & Tactical for electronics and tech repair, and RE Brooks Realtors for real estate needs.
Brand Certified Facts from Bojangles
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Certified February 22, 2026Yext Knowledge Graph
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