Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration.
Food Quality
The quality of food varied significantly, with complaints about cold, overcooked, or improperly prepared items.
Management Concerns
Several reviews highlighted poor management practices, including staff treatment and lack of accountability for service failures.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and noted good food experiences at certain times.
Inconsistent Availability
Many customers expressed frustration over the location frequently running out of key menu items, particularly chicken.
SS
Steve Ski
Nov 10, 2025
2.0
Uggggg, not a great impression for a Bojangles. Unorganized, staff could not find 1 of my online orders
LG
Leah Greer
Sep 12, 2025
1.0
Never fails- a chicken place is out of chicken. 2pm, out. 7pm out, opening- out. They are open till 11pm tonight and its 1947- no chicken . Won't drop anymore. Ridiculous. If you're not making money on this location its your staff's fault. Cancelled my order cause they dont have any chicken.
JC
Jennifer Castro
Aug 22, 2025
1.0
They weren’t all upfront, waited for about 15-20 mins and someone finally came around and they refused to take my order because “that is not their job” …..
CC
cxshout10
Aug 14, 2025
3.0
dear bojangles, NO i would not like to upgrade my drink to your new watermelon iced tea. NO i would not like to try your new 9 piece bo-bites combo. AND NO i dont want to bo-size nothinggg to a large. stop asking me questions and just give me my food bro 😣 ive got social anxiety bad enough
MT
Melitza Torres
Jul 30, 2025
1.0
Everytime i go it’s the same thing I went today and they said they didn’t have biscuits so they said if fries was okay I said yes and when I got home they didn’t give my chicken a box full of fries . They always get my orders wrong . Hate coming here. They needa shut this place down.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles Concord, NC?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or through an app?
Yes, you can order online through the Bojangles website or use their app available on both Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts payment by cash, Mastercard, Visa, and travelers checks.
Is Bojangles wheelchair accessible?
Yes, Bojangles has wheelchair accessible entrances and parking to accommodate guests with mobility needs.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery options for customer convenience.
What are some nearby places of interest I can visit before or after dining at Bojangles on Raiford Drive?
Nearby places include Laurel Park, a local park with a swimming pool where you can enjoy outdoor activities, and Laurel Park clubhouse, a community center nearby.
Are there any religious organizations near Bojangles in Concord, NC?
Yes, Crossroads Church and One Heart Women’s Ministry are nearby religious organizations you may want to visit.
What shopping or service options are near Bojangles at 20 Raiford Drive?
Nearby shopping and service options include Willow Oaks Crossing shopping center, Right Click Tech & Tactical for electronics and tech repair, and RE Brooks Realtors for real estate needs.