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Bojangles

3.6
(462 reviews)

Business Details

20 Raiford Drive, Concord, NC
28027, United States
(704) 792-1961

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
20 Raiford Drive, Concord, NC
28027, United States

Hours

Reviews

3.6
462 reviews
5 stars
196
4 stars
104
3 stars
43
2 stars
27
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and inconsistent quality.

Staffing Problems

Several reviews mentioned being short-staffed, leading to delays and disorganization.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • HA
    Hana Ahmad
    1 day ago
    1.0
    Congratulations you have just earned your one more extra low review for your poor customer service.l stopped by on wed,feb 25,2026 time was 10.24 am I'm doordash driver and employees were very rude to me. Doordash drivers are customers too and very important & helpful to your business and any other businesses.
  • AL
    adrian leana
    Feb 8, 2026
    5.0
    Is a great place 👌
  • DC
    Dean Crisco
    Jan 28, 2026
    5.0
    Well run oiled machine. Complete with AI drive thru service. Only one morning did they forget to put utensils and napkins in my bag with my breakfast bowl. I was Not happy about eating that cheesy greasy mess with my fingers before church that morning. Jesus saves!
  • AA
    ambz
    Jan 14, 2026
    5.0
    I love coming to this Bojangles!!! The food is always so so delicious, and Aggie on front counter is always a pleasure to see, she gives great customer service!!! Thank you for being such a great location!! 💗
  • HH
    Harmony Hudson
    Dec 29, 2025
    1.0
    If I could zero stars I would! In town and had a Bojangles craving because it’s the best in Charlotte. I ordered ahead because I didn’t want to deal with the AI robot at the drive thru, and that was my first mistake! I came in and had to flag down an employee to state that I had a pickup order and it took them 20 minutes to bring out two combos…saw them service several other drive thru and pick up orders and never get checked on or notified of when my food would be ready once. My food came out late and cold! Avoid at all costs!!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles Concord, NC?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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