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Arby's

4.0
(736 reviews)
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Business Details

274 Concord Pkwy N, Concord, NC
28027, United States
(704) 784-4610
http://www.arbys.com/locations/us/nc/concord/274-concord-pkwy-n/store-5792
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
274 Concord Pkwy N, Concord, NC
28027, United States

Hours

Reviews

4.0
736 reviews
5 stars
385
4 stars
163
3 stars
73
2 stars
35
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting fresh and delicious meals.

Staff Professionalism

Several reviews mentioned unprofessional behavior from staff, contributing to a negative dining experience.
  • NB
    Nicole Blades
    5 days ago
    5.0
    Quick and easy trip to feed the family.
  • RB
    RJ Barbee
    Feb 5, 2026
    5.0
    Good food and a decent location. Very busy in the evenings
  • SH
    Sherry Hunsucker
    Feb 1, 2026
    5.0
    Good service
  • KF
    Kristyn Fleming
    Jan 9, 2026
    1.0
    Food was really bad , Gave me cold fries with luke warm food, The girl with glasses was so rude and act like she didn't wanna be there, be the last time I come to this Arby's
  • TG
    Trippy Goon
    Jan 8, 2026
    1.0
    What an awful experience I had here. I had just gotten off a long shift at work, needed a quick bite to eat so I stopped on my way home. At the speaker box I was asked if I was using the mobile app I responded “no ma’am”. The person clapped back at me for misgendering them and said ma’am I’m not a lady, and I apologized for my mistake. They said “ok” with an attitude, I tried to continue with my order and was aggressively told okay “sir” after everything I tried to order. The situation already seemed escalated so I told them never mind and just left. This experience made me very uncomfortable for a simple mistake. I was not comfortable giving them my card after that with my first and last name on it and was also worried they may tamper with my food. Arby’s has officially lost my business at this location. Staff is clearly unprofessional.
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Brand Certified Facts from Arby's

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