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Arby's

3.8
(460 reviews)
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Business Details

6109 Bayfield Parkway, Concord, NC
28027, United States
(704) 788-2280
http://www.arbys.com/locations/us/nc/concord/6109-bayfield-parkway/store-7961
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6109 Bayfield Parkway, Concord, NC
28027, United States

Hours

Reviews

3.8
460 reviews
5 stars
200
4 stars
118
3 stars
61
2 stars
23
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot, fresh, and delicious, though some reported inconsistencies in food preparation.

Customer Service

Service quality varied, with many praising friendly and helpful staff, while others experienced slow service and unprofessional behavior.

Cleanliness

The establishment was often described as clean, but there were concerns about sanitation practices, particularly regarding food handling.

Speed of Service

Service speed was a common complaint, with several customers noting long wait times and slow drive-thru service.
  • DS
    Don S
    Feb 5, 2026
    5.0
    Bottom line this was a great meal. In my opinion this is the best Arbys around. Clean establishment, awesome & very friendly counter staff, and quick & hot food. This is my favorite time of year, this is when all the fish sandwiches start popping up. Arby's have one of my favorites. Came out crispy and hot, and you can't beat the King's Hawaiian bun. The hot crispy fries was a great addition to there nenu. My favorite! Give them a try you won't be disappointed!
  • SF
    Steve Foster
    Jan 29, 2026
    5.0
    What can I say, they've got the meats. One not about this specific location, it tends to be slightly slower than other Arby's but they absolutely nail the order every single time. Can't ask more than that!
  • DE
    Daniel Efird
    Oct 6, 2025
    1.0
    Came in after 11:00am on Friday when they should be expecting a lunch rush. Two other customers and I stood in line patiencently waiting with no employees in sight. Eventually we all left without seeing a single employee in the building. This is also not the first time I have went inside and not seen a single employee; not even one working drive thru.
  • LG
    Larry Gulledge
    Jan 29, 2022
    4.0
    Food was well prepared but employee working the drive thru when I inquired as to whether she put sauce in the bag she said no you didn't ask for any!
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