Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude or inattentive.
Cleanliness
The store is generally noted for being clean and well-organized, although there are occasional reports of dirty produce sections.
Product Availability
Customers appreciate the store's stock levels and variety, but there are complaints about inconsistent availability and quality of certain items.
Pricing
Prices are viewed as high by some customers, particularly for produce, while others find them fair, especially with sales.
Self-Checkout Experience
Self-checkout is appreciated by many, but there are complaints about the service and support at these stations.
JG
Jessica Garcia
Dec 26, 2025
5.0
Always a good experience, deals and friendly people
AA
Alex
Dec 25, 2025
5.0
This store is always stock with I need, especially the meat department on their sales items. The store is also very clean and have multiple self-checkouts which I appreciate!
BR
Brenda Reeder
Dec 2, 2025
5.0
Very good, nice people
ET
Emeka Toney
Dec 2, 2025
5.0
This grocery store is great. The people that work there are nice and attentive. The place is clean. Plenty of parking. Meats are a little expensive but that may be everywhere.
JW
Jasmyn Woody
Oct 2, 2025
1.0
my recent shopping experience was by far the worst one i have had. My family and i always shop this location because of the great customer service, but today changed that. I utilized self check out was greeted and spoke kindly to the rep who was attending. but as i finished my transaction he stated have a great day and i said thank you. as i am walking off he proceeds to yell across the store YOU TOO! so i turned around to see if he might have been speaking to someone else but he wasnt. now i do believe that people have their bad days but to yell at someone is not right especially if they were nothing but kind. his co workers were looking crazy by his actions, because he was wrong.
What are the operating hours of the Food Lion in Southgate Commons, Concord, NC?
The Food Lion at 3501 Hwy 601, Southgate Commons, Concord, NC is open daily from 7:00 AM to 11:00 PM.
Where is the Food Lion located in Concord, NC?
Food Lion is located at 3501 Hwy 601, Southgate Commons neighborhood, Concord, NC 28025, USA.
Does Food Lion in Southgate Commons offer wheelchair accessible entrance and parking?
Yes, Food Lion in Southgate Commons provides wheelchair accessible entrances and parking for customers.
Can I pay with debit cards and mobile NFC payments at Food Lion Southgate Commons?
Yes, Food Lion accepts debit cards and mobile NFC payments along with other payment methods except cash-only.
Does this Food Lion sell organic products and prepared foods?
Yes, this Food Lion location sells organic products and prepared foods.
Does Food Lion Southgate Commons have public restrooms?
Yes, there are public restrooms available at Food Lion Southgate Commons.
What nearby grocery stores or supermarkets are close to Food Lion at Southgate Commons?
The Food Lion at Southgate Commons is near another Food Lion location, as well as the Blue Rhino Propane Exchange and Concord Pharmacy and Surgical Supply.
Which nearby dining options can I visit before or after shopping at Food Lion Southgate Commons?
Nearby dining options include China Garden Restaurant, Brooklyn's Pizzeria and AfterHours, Bojangles', McDonald's, Pizza Hut, and Waffle House.
Are there any health or beauty services close to Food Lion Southgate Commons?
Yes, nearby health and beauty services include Rocky River Family Dentistry, Great Clips hair salon, Nice Nails Inc nail salon, and Floss Dentistry For Kids.
What rewards program does Food Lion Southgate Commons offer for customers?
Food Lion offers a 'Shop & Earn Rewards Program' to help customers save on their purchases.