Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude or unhelpful.
Store Cleanliness
The store is generally reported as clean and well-maintained, with a good selection of fresh produce.
Product Availability
Customers have noted issues with product availability and inconsistent stock, particularly with specific items.
Pricing
Prices are seen as reasonable by some, but others feel they are too high, especially compared to competitors.
EM
Esmeralda Mendez
Dec 22, 2025
1.0
Not the best customer service. I had an employee say “it was time to go” and left before putting all my groceries in my cart. Next time I guess I’ll just go through self service.
JD
Joan Day
Nov 26, 2025
5.0
I love the Food Lion on Branchwood. Everyone is very nice, and if you need their help they gladly give it.
DP
Dan Phipps
Nov 8, 2025
1.0
why does not branchview store have caffeine free diet Pepsi, went by the store for a month and they have no large bottle, went Wal-mart and they had plenty
KC
K Clark
Nov 5, 2025
1.0
Food-Lion To Go at this location Sucks. Arrive to pick up order and wait over 20 minutes for someone to bring it out and it’s only this location…. Other Food-lion location my order arrives in less than 5 minutes 😡
GC
Gail Calhoun
Oct 11, 2025
3.0
Whoever in the corporate office who designed the new store set hS obviously never shopped. Similar items aren't together, and many things are not marked. I feel like I wasted a lot of time searching. I finally got tired of looking for several items, and checked out. I would have bought more, if I could have found it.