Bonefish Grill

Reviews

• KK

  KaraCathryn

  Mar 3, 2026
  5.0
  Bonefish is consistently a great experience. The staff is friendly, the food is delicious, and the atmosphere is warm. We had Julie as our server tonight. She was highly attentive and hilarious. She remembered us from previous visits and that kind of recognition means a lot as a repeat customer.
• CW

  Curtis Weems

  Feb 27, 2026
  5.0
  Julie gave great service and just followed everything me and my partner asked for and gave us such a great atmosphere to feel and just be calm in. We really appreciate her a lot
• CG

  CP Godfrey

  Feb 26, 2026
  1.0
  The last review I left for here was 5 stars! But sadly the last time & numerous previous times, it was terrible! I don’t expect a $200 bill for another bad experience..Staff was incredibly slow or non existent for most of meal, drinks very watered down & food just not much better. No consistency & really disappointing because when it’s good it’s great!
• OM

  Olga Marie

  Feb 22, 2026
  1.0
  So we had reservations for VALENTINE'S DAY at 10pm got here before the time I didn't get my food till after 11pm witch they closed the kitchen at 11pm I came in with a group of 8. We didn't get our drinks till 5 min before our food come out. I kept asking for our drinks and our waiter was no where to be found. Then another waitress dropped a bottle of ketchup close to my table and it splash all over my red bottom heals, and clothes. I didn't get anything to clean my self up with for 5min. Then my waiter forgot about us to a point that the manager had to wait on us..so disappointed because I had high hopes for this place and I left out of there so this disappointed. I only had 1 glass of wine because they gave it to me when they were closing the bar. My dessert I had to take it to go because they were closing. My hole table was very disappointed. I could never again try this place. For the first time we did not tip our table and it felt terrible. NEVER AGAIN.
• KA

  Kendra Alston

  Feb 15, 2026
  5.0
  I visit the Concord Mills Bonefish Grill at least three times a week, so I consider myself somewhat of an “expert”. I honestly can’t say enough about the customer service at this location. Everyone feels like family to me. Barbie and the other managers and the To-Go Team are absolutely the best in the business. They could facilitate a class on how to treat customers. The food is great but the customer service is what keeps me coming back every week.