At Wendy’s in Columbus, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Columbus, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Freshness
Several reviews mentioned issues with food freshness, including cold or overcooked items, and incorrect orders.
Staff Attitude
Numerous customers noted unprofessional behavior from staff, including rudeness and lack of communication.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
AB
Alex Blackwell
Nov 6, 2025
1.0
Show up at 7:07am and workers are their, just not serving anyone
JP
Jeff Powers
Oct 7, 2025
4.0
The overall quality and service definitely need improvement. While the effort is appreciated, there are several areas that fall short of expectations. The attention to detail, consistency, and professionalism could be much better. Customers expect not only a good product or service, but also respect, communication, and reliability. With some dedication and willingness to listen to feedback, things could improve significantly. There’s real potential here, but without serious effort to raise the standards, it will continue to leave many people disappointed.
SF
Siegfried Forster
Sep 29, 2025
4.0
It's average franchise fast food. Nothing special, but not terrible.
JD
Jeremie Dunning
Sep 26, 2025
5.0
Good food, friendly staff, and quick in the drive through!
JR
John Roberson
Sep 22, 2025
1.0
Set in the drivethru for 10min didn't move, I pulled around to see 3 cars waiting for thier order , this place has problems don't go here unless you have time
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbus, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbus, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 894-5269.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 72 Columbus Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbus, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Columbus, NC?
The drive-through is open every day from 7:00 AM to midnight (00:00).
Does the Wendy's at 255 W. Mill Street offer delivery and takeout?
Yes, this location offers delivery and takeout services.
Can I get breakfast at the Columbus, NC Wendy's?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Columbus?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and pricing for Wendy's in Columbus?
Menu and pricing can be viewed at https://order.wendys.com or on the restaurant's mobile app after selecting the Columbus location.
How do I contact Wendy's Columbus location for feedback or questions?
You can contact them at (828) 894-5269 or visit the contact page online for live chat and customer care options.
Is Wendy's Columbus hiring currently?
To check hiring status, visit the Wendy's Careers page and search for jobs in Columbus, NC.
What nearby places can I visit around Wendy's at 255 W. Mill Street?
Nearby you can find UPS Access Point location, Advance Auto Parts, Western Union, Taco Bell, CVS Pharmacy, McDonald's, Subway, and various banks and gyms.
How can nearby transit or amenities help in visiting Wendy's Columbus?
Amenities like nearby ATMs (Bank of America ATM, First Citizens Bank ATM), grocery stores (Food Lion), and gyms (My Gym and Fitness Center) help plan your visit and errands along with your meal.
Are there other food options near Wendy's Columbus at 255 W. Mill Street?
Yes, other nearby food options include Taco Bell, McDonald's, Subway, and Sully's Place bar and restaurant.