Wendy's

3.5
924 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Columbus, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Columbus, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
255 W. Mill Street, Columbus, NC
28722, United States

Hours

Reviews

3.5
924 reviews
5 stars
340
4 stars
219
3 stars
127
2 stars
84
1 star
154

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, overcooked, or lacking freshness.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, mentioning friendly staff and good experiences.
  • GT
    Ginger Terrell
    4 days ago
    4.0
    Burger was good. Customer service was very slow for no one in line.
  • JW
    Jo Waggoner
    Dec 18, 2025
    3.0
    No salads!! I waited way to long in the drive through line only to discover no salads were available. My sandwhich was delicious though.
  • JS
    Jasmine Smith
    Dec 16, 2025
    1.0
    YALL SUCK SO BAD. Touching raw product with no gloves and then touching everything else without washing hands in between smh EEEEYUCK white manager with the nasty lip piercing said that that’s their policy NO GLOVES?!? That’s it’s FDA approved. ?On top of all of this ole girl with the mustache (trainer apron on)tried to short us on money bc she was too lazy to go get change from the back. Asked for a refund and the MANAGER tried to short change us again. if you don’t know simple math pls get a different job . 12/16 check to see who was working that day n fire some people
  • JW
    Judy Wylie
    Dec 15, 2025
    4.0
    NOT All WENDY's ARE THE SAME IT DEPEND'S WITCH ONE YOU CHOSE .. THAT'S WHY I GAVE A LOW RATING ON SERVICE .. THEY DON'T LISTEN ON WHAT YOUR ORDERING .. PLUS IT DEPEND'S ON WHO'S COOKING THAT NIGHT .. SOME TIME'S IT'S DRY AND OVER COOKED .. OR THEY OVER CHARGE YOU .. BUT I DO LIKE THERE FOOD ..
  • SD
    Sarah Dailey
    Dec 11, 2025
    3.0
    Order was accurate and fast, and tasted good on the way down. Tasted less good on the way back up, 8 hours later, when I was violently ill from food poisoning. Obvious questions are, maybe it was something else? Nope, I'd only had breakfast the rest of the day, a shared meal where no one else got sick. Any snacks? Nope. Maybe it was a virus? Nope, happened very suddenly, as is typical of food poisoning. It was Wendy. Dec 7th, 2025

Frequently Asked Questions About Wendy's

Is 72 Columbus Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Columbus, NC?

The drive-through is open every day from 7:00 AM to midnight (00:00).