Wendy's

3.5
917 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Columbus, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Columbus, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
255 W. Mill Street, Columbus, NC
28722, United States

Hours

Reviews

3.5
917 reviews
5 stars
340
4 stars
214
3 stars
124
2 stars
85
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Freshness

Several reviews mentioned issues with food freshness, including cold or overcooked items, and incorrect orders.

Staff Attitude

Numerous customers noted unprofessional behavior from staff, including rudeness and lack of communication.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • AB
    Alex Blackwell
    Nov 6, 2025
    1.0
    Show up at 7:07am and workers are their, just not serving anyone
  • JP
    Jeff Powers
    Oct 7, 2025
    4.0
    The overall quality and service definitely need improvement. While the effort is appreciated, there are several areas that fall short of expectations. The attention to detail, consistency, and professionalism could be much better. Customers expect not only a good product or service, but also respect, communication, and reliability. With some dedication and willingness to listen to feedback, things could improve significantly. There’s real potential here, but without serious effort to raise the standards, it will continue to leave many people disappointed.
  • SF
    Siegfried Forster
    Sep 29, 2025
    4.0
    It's average franchise fast food. Nothing special, but not terrible.
  • JD
    Jeremie Dunning
    Sep 26, 2025
    5.0
    Good food, friendly staff, and quick in the drive through!
  • JR
    John Roberson
    Sep 22, 2025
    1.0
    Set in the drivethru for 10min didn't move, I pulled around to see 3 cars waiting for thier order , this place has problems don't go here unless you have time

Frequently Asked Questions About Wendy's

Is 72 Columbus Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.