Subway

3.7
200 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 235 West Mills Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
235 West Mills Street, Columbus, NC
28722, United States

Hours

Reviews

3.7
200 reviews
5 stars
89
4 stars
43
3 stars
21
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; some report excellent service while others describe rude or unprofessional behavior from staff.

Cleanliness

The cleanliness of the restaurant has improved under new management, but some customers still report unsanitary conditions.

Food Quality

Food quality is inconsistent; while some customers praise fresh ingredients and well-made sandwiches, others complain about stale bread and missing items.

Staffing Issues

Many reviews highlight understaffing as a significant problem, leading to long wait times and poor service during busy hours.

Management Concerns

There are serious concerns regarding management practices, particularly in handling staff and customer complaints.
  • TF
    Tommy Foster
    Oct 8, 2025
    5.0
    Was happy to see that they reopened under new management. I am more than impressed with the service and the cleanliness of the facility. The food was spot on and made as we requested. Will make it our weekly stop from here on out. Great job guys!
  • JA
    Joyce Arledge
    Sep 13, 2025
    5.0
    Would highly recommend stopping by this location. The staff were super friendly, the restaurant was clean and updated, and the sandwich was excellent.
  • JM
    Jatana Mitchell
    Sep 9, 2025
    5.0
    This store is under new ownership and they FANTASTIC!! I ordered dinner for the Polk County Volleyball girls. A total of 30 meals. Zack was very helpful, communicated well, and had everything ready when I arrived for pickup. He even checked in with me later that evening to make sure the girls enjoyed the meal. 5 stars!! Also, when I was in the restaurant for pickup, the food looked fresh and everything was so neat and clean! The new guys are on point!!
  • JM
    Johnnie Matthews
    Sep 6, 2025
    5.0
    The two men that are running this store is awesome! Great atmosphere, great customer service, and perfect food! Give this new owner and his employee a try there Great!
  • ZW
    Zachary Whitfield
    Sep 6, 2025
    5.0
    I’m the new owner and wanted to hop on and say give us a try! Old reviews are irrelevant and we would be glad to make your sub your way right away!

Frequently Asked Questions About Subway

What types of meals does the Columbus Plaza Subway serve?

The Subway at Columbus Plaza Shopping Center serves breakfast, lunch, and dinner with options like Footlongs, 6-inch sandwiches, wraps, and salads.

What are the Subway Columbus Plaza's operating hours?

The Subway at 235 West Mills Street is open from 10:00 AM to 9:00 PM, Monday through Saturday, and is closed on Sundays.