Bojangles

3.9
402 reviews
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Business Details

84 West Mills Street, Columbus, NC
28722, United States
(828) 351-3170
https://locations.bojangles.com/nc/columbus/84-west-mills-street.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
84 West Mills Street, Columbus, NC
28722, United States

Hours

Reviews

3.9
402 reviews
5 stars
195
4 stars
86
3 stars
44
2 stars
20
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Mixed reviews on food quality, with some praising fresh and hot meals while others complained about cold, stale, or improperly cooked items.

Cleanliness

While some customers noted the restaurant was clean, others reported dirty restrooms and unsanitary conditions in food preparation.

Staff Performance

Feedback on staff varied, with some praising friendly and helpful employees, while others criticized unprofessional behavior and lack of attention.

Pricing Concerns

Several reviews mentioned high prices for the food, leading to dissatisfaction among customers.
  • AA
    Allen
    Nov 6, 2025
    5.0
    Cleanest fast food place I've ever seen. The manager Kelly checked on every table. Excellent service.
  • CH
    Cameron Hallman
    Nov 5, 2025
    5.0
    This was a very clean place for me nn my family to eat.Maddie took our order n she was very respectful nn nice n she made sure our food was fresh.The manager Kelly was amazing as well.Definitely would recommend eating there.
  • JD
    Jeremie Dunning
    Oct 18, 2025
    5.0
    Good food, quick service.
  • AA
    Angel
    Sep 27, 2025
    1.0
    If I could give this place a zero I would. This is the second time I have went there placed an order for two-piece dark meal with two sides and a drink. My order has been wrong. I drive 20 minutes back to the house open my box up only to find something I did not order or something's not in there. Or even worse, some dried up chicken. Call to make a complaint about it. Went to the restaurant to make a complaint about it. Oh by the way they need your receipt but they never gave you a receipt either trip. That's my fault for not requesting my receipt. Word of advice, go to KFC in Landrum if you want some chicken. Now it's been two meals that I didn't get to eat when everybody else in my family got something to eat. They had enough common sense to not go to Bojangles in Columbus.
  • NK
    Nikolas Keefer
    Sep 2, 2025
    1.0
    An absolute atrocity, I’ve never gone to a Bojangles and been handed a Large Bo Round that was no where at the top. Apparently a large Bo round is 10, not to fill the container they provide? Even fast food wants to skimp on the food. Every day it becomes more and more terrible. Baffling… And on top of the bo rounds the bathrooms need real attention.
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Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the operating hours of Bojangles in Columbus, NC?

Bojangles is open Monday to Saturday from 5:30 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.