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Subway

3.6
(206 reviews)

Business Details

(704) 326-5193
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cleveland Subway® Restaurant at 11735 Statesville Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
11735 Statesville Blvd, Cleveland, NC
27013, United States

Hours

Reviews

3.6
206 reviews
5 stars
93
4 stars
35
3 stars
26
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Inventory Issues

Customers frequently reported that the location was out of various essential items, including meats and bread, leading to frustration.

Service Quality

While some customers praised the friendliness of the staff, many others experienced poor service, including rude behavior and slow response times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwich preparations.

Cleanliness and Freshness

Mixed feedback on cleanliness and food freshness; some customers noted stale ingredients and unsanitary practices, while others reported fresh food and a clean environment.
  • EM
    Elizabeth Morin
    Feb 7, 2026
    2.0
    I pleaded with the employee to serve me fresh tuna, but he said it is fresh from “yesterday”. It is old, you can tell it is dry, it is not “eat fresh” aesthetic. The scoop’s handle was also touching the tuna. Employee was rude, and laughed at my complaint.
  • BY
    Brianna Yarbrough
    Jan 14, 2026
    2.0
    I’m gonna be honest I have rarely ever leave a review on a place especially if it’s bad but today was probably just my last straw with this subway I swear every other week this place is out of every single item and if their constantly having to wait on your truck” all the time then the GM needs to order extra because why is there a list always taped outside the door or on the glass saying basically every item and sometimes even having doors locked and only having one or two customers come in at a time. I never Place my order on the app prior to getting to the restaurant because of this and I shouldn’t have to do that. I was just there a few days ago when they told me their truck just came in the prior Thursday. (Five days ago) So I decide to place my order on the app because they should have product…. And there shouldn’t be a constant issue once in a while is one thing, but all the time is a completely Other thing and it’s on my job to keep in track when they get their products - well it really pissed me off is I ordered Subway tonight because I have been giving them the benefite of the front for over a year with this and I’ve been very understanding and I love Majority of the workers. I think their great and I know it’s not their fault but Starbucks and other companies will tell you when placing an order on the app if they’re currently out of items and honestly Subway® needs to invest in having that in some form a way to be communicated for people place online orders because the fact that I just drove 20 minutes there and there’s no other fast food restaurant close by that I can eat now I have to drive 20-25 minutes the opposite direction and then go back home after placing an order online. There was no excuse for every other week that they’re out of almost every product because they’re waiting on a truck order more.
  • WC
    Wesley Chippewa
    Dec 10, 2025
    1.0
    Ordered on door dash and they didn't put any meat on my sub just vegetable and sauce
  • SS
    Stephanie
    Sep 19, 2025
    1.0
    Friday night at 7:30 , mind you they close at 9. They only have white & wheat bread. Okay that’s fine, I want a meatball sub - no meatballs. When it comes to toppings , only the lettuce is full, I asked for green peppers , they said uhhh I guess if you wait I have to cut them. Two teenagers in there, high as hell no care in the world, eating as they are serving us. What a disgrace. 0/10
  • JS
    james sipes
    Sep 12, 2025
    1.0
    How does this place continue to be out of products. They are constantly out of ham,turkey,meatballs and etc. Today,they are out of bread. Like WTH. This is by far the worst subway I've ever encountered.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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