Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude.
Order Accuracy
A significant number of reviews mentioned incorrect or incomplete orders, leading to customer frustration.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues like stale ingredients, poorly prepared items, and food safety concerns.
Service Speed
Numerous reviews highlighted slow service, particularly during busy hours, with long wait times reported in both drive-thru and in-store.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.