McDonald's

3.8
1420 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2470 Lewisville Clemmons Rd, Clemmons, NC
27012, United States

Hours

Reviews

3.8
1,420 reviews
5 stars
636
4 stars
327
3 stars
213
2 stars
90
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported rude behavior while others praised helpful and courteous service.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received stale or incorrect orders.

Cleanliness

Generally positive feedback on cleanliness, with many noting the restaurant and bathrooms were well-maintained.

Efficiency

Service speed varies; some customers experienced quick service, especially with app orders, while others faced long waits and order issues.

Management

Management is recognized positively by some for addressing issues, but there are complaints about staff attitudes during evening shifts.
  • JS
    John Smith
    5 days ago
    3.0
    Way too slow but fresh as hell
  • RS
    Rhonda Stapleton
    6 days ago
    2.0
    Expensive and the rude staff didn't even speak to me. My last visit ever. Food was luke warm. Got the bacon egg and cheese biscuit meal it was $8.42. Chick file is cheaper.
  • JT
    Journee Trotter
    Oct 31, 2025
    1.0
    I recently went to this location at 12:50 A.M., when they were supposed to close at 1:00 A.M. Knowing that they closed soon, we decided to stop by for a quick drink as to not cause too much trouble right before close. I ordered a Sprite and a water, but the water was rung up as a bottle instead of a cup. When I expressed that I would rather have it in a cup, the worker on the speaker proceeded to say “Well they’re the exact same price,” with an extremely rude tone. I did not want the cup because I thought it was free, I wanted it in a cup as compared to a bottle. We then pulled up to the window and could very blatantly hear both the window operator and other workers talking badly about it, saying that they “don’t get it,” and are going to “start telling people they don’t have it.” Not once were we greeted, they just continued to be rude and complain about the cup of water. This is unacceptable behavior and customer service, especially for something so small. I work in the industry as well, and as part of management, I would never allow my coworkers to openly treat any customer this way. I highly suggest to not go to this location if you are looking for a fast place with basic customer service. I will not be returning to this location.
  • JB
    Jack Blake
    Oct 28, 2025
    5.0
    Its McDonalds...
  • NE
    Noel Echevarria
    Oct 26, 2025
    5.0
    I give it 5-stars because of the point system on the app. This place has saved me in hunger many a times as a homeless man who lives in a tent. Thank you!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Clemmons, NC?

McDonald's is open daily from 5:00 AM to midnight, except Thursday through Saturday when it stays open until 1:00 AM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is available from 5:00 AM to midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.