Dunkin'

3.6
426 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Clemmons, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2385 Lewisville Clemmons Rd, Clemmons, NC
27012, United States

Hours

Reviews

3.6
426 reviews
5 stars
197
4 stars
88
3 stars
26
2 stars
17
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff, particularly management.

Order Accuracy

Numerous reviews mention issues with incorrect orders and a lack of attention to detail, leading to customer dissatisfaction.

Cleanliness

Several customers noted that the store was dirty, with complaints about the state of the floors and restrooms.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale or poorly prepared items.

Staff Friendliness

Despite negative experiences, some customers highlighted friendly staff members who provided good service, indicating that there are positive interactions amidst the overall negative feedback.
  • BS
    Benjamin Sullivan
    Nov 1, 2025
    1.0
    Take 30 minutes to get a coffee and a doughnut. Service is slow!
  • GS
    Garrett Small
    Oct 26, 2025
    1.0
    If they mess up your order you’ll have to wait another 20 mins as you’re last priority
  • BM
    Brandy Mitchell
    Oct 19, 2025
    5.0
    So I ordered online this morning for a pickup and when I got to the store it was not open. I called back to explain my situation and they offered free drinks and food for the inconvenience. New management and employees. Great way to redeem themselves. Dominique was very friendly during my time in the store.
  • MK
    Macy Kay
    Oct 17, 2025
    5.0
    I get dunkin almost every morning before school and I love how nice the people are! Every time I’m greeted with such kindness. Also if you haven’t tried their maple bacon croissant you definitely should!
  • VS
    Valerie Schubart
    Oct 14, 2025
    1.0
    I rarely leave reviews, but my experience at this Dunkin’ location was absolutely unacceptable. The manager on duty was incredibly rude, unprofessional, and completely dismissive of both customers and employees. They seemed more interested in being confrontational than actually providing good service. It was shocking to witness such hostility in a place that’s supposed to be welcoming.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Clemmons, NC?

Dunkin' in Clemmons, NC is open daily from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides delivery and curbside pickup services for your convenience.