Wendy's

3.3
1301 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10197 Highway 70 East, Clayton, NC
27520, United States

Hours

Reviews

3.3
1,301 reviews
5 stars
416
4 stars
297
3 stars
197
2 stars
89
1 star
302

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and lack of training.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly with specific staff members who provided excellent service.
  • JJ
    Joey
    Nov 7, 2025
    4.0
    Coming from Greenville this Wendy’s is like 10 times better. Fries and burgers were still cold like every Wendy’s it seems. Everything tasted good though. Yall be thankful your Wendy’s isn’t like the ones in Greenville. Also the staff was hardworking and friendly.
  • CW
    Craig Willmore
    Nov 4, 2025
    1.0
    Placed online order for $22.49. Received someone’s else’s three $2.49 cheeseburgers with my receipt on the bag, meanwhile someone else receive my order and made out like a bandit. What a joke. The receipt is on the bag, read it, the quantity wasn’t even right much less the order. At least they got the drink right.
  • SS
    sea shell
    Oct 30, 2025
    1.0
    This wendys is absolute garbage. Ordered a $5 bag from here. Received 3 nuggets instead of 4. Then the fries, don’t get me started! There was probably a total of 6 fries in that bag and they were so burnt I didn’t even try to eat them. Probably would’ve choked. Not the first time I’ve came here and got nasty food or my orders been messed up either.
  • AS
    Anna Sparrow
    Oct 21, 2025
    5.0
    There is a sweet Hispanic lady who works here in the morning typically in the window. Let me just say she is the SWEETEST. I look forward to seeing her in the mornings when I order. She is always so kind and makes sure your order is hot and correct! She is an asset to this store!!!
  • KR
    Keandre Raiford
    Oct 16, 2025
    1.0
    I entered Wendy’s on October 16, 2025, looking forward to dining in. Unfortunately, my experience was far from pleasant. Upon arrival, I was not greeted at the door, and I noticed that the individuals working the drive-thru were more focused on shouting, “Who got front?” rather than welcoming guests or ensuring that someone would assist us promptly. The staff exhibited rude behavior and appeared untrained in proper guest service, which contributed to a disappointing visit. Based on this experience, I will not be returning to this Wendy’s location. I hope you take this feedback seriously and implement necessary changes to improve the guest experience. Food was horrible!

Frequently Asked Questions About Wendy's

Is Clayton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.