Taco Bell

2.7
379 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 25 S. Merchant Ave in Clayton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
25 S. Merchant Ave, Clayton, NC
27527, United States

Hours

Reviews

2.7
379 reviews
5 stars
101
4 stars
49
3 stars
31
2 stars
33
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many experiencing incorrect orders and rude staff.

Food Quality

Several reviews mentioned food being cold, stale, or improperly prepared, leading to dissatisfaction with the overall dining experience.

Cleanliness Concerns

Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and surfaces.

Staff Attitude

While some employees were praised for their friendliness, many reviews highlighted a lack of professionalism and poor customer service from certain staff members.
  • BF
    Brian F
    3 days ago
    1.0
    Ok so I dont intentionally come on here and bad mouth a business for no reason look at my reviews in the past... Do not eat here I say that because a customer had upset one of the workers and I litterly saw that person spit in their food.... thats not cool man
  • TH
    Topher Hackworth
    Jan 3, 2026
    1.0
    Place was clean but took 45 minutes to get part of | ordered. My order had to involve substitutions because they were out of stock or certain ingredients. My order was also missing several items which I had paid for. The food that I did end up getting ended up falling out in the to go bag which was a mess looking more like a bag of trash. This was my second time trying this location. The first time I order from here was to eat in store. Food was fine but we had waited over 30 minutes for our food after placing the order. I don't see myself giving this place a third try.
  • GL
    General Property Maintenance and Repair LLC
    Jan 2, 2026
    1.0
    By far the slowest fast food restaurant I have ever placed an order at.. I can be served at an authentic Mexican restaurant faster than this place and with the recent mark ups in prices taco bell is almost as expensive as some of the authentic restaurants I have been to.. y'all got to tighten up ... I swear it takes them so long to make your food it's cold before they can get it in the bag... What kind of upper management is this?
  • GC
    Gordan Cole
    Jan 2, 2026
    1.0
    Management really needs to take control of their employees in this location the woman at the drive-thru named Christine p was visibly swaying almost falling and was slurring her words when she gave me my food and drinks they almost hit the ground because she could not hold them also she was leaning so far out of the window she almost fell into my car corporate do needs to do something about this
  • FS
    Fernando Schum
    Dec 19, 2025
    1.0
    This has been the worst experience I have had at this Taco Bell. My wife and I went through the drive through to order our food. When we pulled up to the window the black female lady had asked us to back up past the yellow pole and then pull forward again. I told her know because I know that they are trying to reset the drive though timer, this is not the first time they asked me to do this. (The first time I had asked why and they told me it’s to reset their timer.) When I refused and told her NO and that I know why, she told me that I can park and come inside to get my food. What kind of customer service is this TACO BELL? YOU NEED TO DO BETTER!!! I told her that I will inform corp of this situation and her attitude changed.

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 25 S. Merchant Ave in Clayton?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Does this Taco Bell location offer online and mobile ordering?

Yes, you can place your order ahead online or use the mobile app for pickup or delivery.