Panera Bread

2.8
69 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Clayton is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
81 District Way, Clayton, NC
27527, United States

Hours

Reviews

2.8
69 reviews
5 stars
20
4 stars
7
3 stars
6
2 stars
8
1 star
28
  • LW
    Loisey Willis
    Jan 5, 2026
    5.0
    My son and I have placed numerous orders through the app for drive thru pick up. Our orders are always right and the food fresh. All the employees have been welcoming and friendly. This is by far the best location we have ever been to. Excellent customer service and greatly appreciated.
  • JT
    Joey Talerico
    Jan 4, 2026
    1.0
    Very unwelcoming vibe, self-order kiosks only and no employees around to help. Food is takeout only even if you’re eating in, and benches, chairs, and tables are uncomfortably small and it’s clear the whole place is designed so you don’t stick around too long. Ordered a chicken Cobb salad and it came without chicken, bowl was only half full, too.
  • PG
    Prissy Girl
    Dec 28, 2025
    1.0
    HORRIBLE SERVICE!!!!! The manager was nasty and rude when I asked a question about my order as it was 30mins late and I pre ordered a RAPID pickup! Rapid pickup is a joke! The manager refused to give her name however one young lady said it was “Michelle” well I can honestly say we will never go back to this location after the horrible service and watery soup, see the photo I had to go home and try to fix it and it just went in the trash where this manager belongs! I am shocked as Panera usually is a little classier than most but this does not include “Manager Michelle” multiple people came in from the drive thru as I waited with wrong orders or missing items. They had NO BREAD?! How it’s not even close to closing?! I showed a photo from outside bc it wasn’t busy and this is still happening! This location is in Flowers?! Do better! Although I will be telling everyone I know not to go here!!!!!
  • CW
    Clarice Ward
    Dec 28, 2025
    1.0
    This Panera is in a great spot in a rapidly growing area, but unfortunately the customer service really drags the experience down. The manager comes across as rude and dismissive, and honestly just seems unhappy to be there. No matter how you order—inside, through the drive-thru, or online—you’re met with an attitude that feels anything but welcoming or appreciative of customers. To make matters worse, when I got home I realized I had to “fix” the soup I ordered. Why is a cream-based soup being watered down? There were 3 other customers actively complaining when I picked up my order; when we asked the manager for her name she turned around and walked away, but an associate later told us her name. Which proves she must not be a good manager to the employees. This attitude and unprofessionalism is not what I expect from Panera.
  • TC
    Tyler Collins
    Dec 19, 2025
    1.0
    Very inconsistent speed of service and quality of service. I go here nearly every morning for coffee and sometimes I get it right away through the drive-through other times it takes 15 minutes for them to serve the cars in front of me today I walked in after sitting in the drive-through for 10 minutes to get my mobile order of just a coffee and was met with careless staff as I had to stand and wait for five minutes before anybody even came to help me

Frequently Asked Questions About Panera Bread

What are the operating hours of Panera Bread in Clayton, NC?

Panera Bread in Clayton, NC is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Does Panera Bread offer delivery and takeout services?

Yes, Panera Bread offers dine-in, drive-thru, takeout, and delivery services.