Dunkin'

3.4
846 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Clayton, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
770 Enterprise Drive, Clayton, NC
27520, United States

Hours

Reviews

3.4
846 reviews
5 stars
334
4 stars
139
3 stars
107
2 stars
89
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions in the dining area and restrooms.

Product Availability

Customers expressed frustration over frequently running out of menu items, particularly donuts, and receiving stale or poorly made food.

Staff Friendliness

While some customers praised individual staff members for their friendliness, many reviews noted a lack of overall customer service and attentiveness.

Management Issues

Several reviews indicated a need for better management and training, with complaints about staff organization and responsiveness.
  • KM
    Kenneth Moye
    Nov 10, 2025
    1.0
    The worst coffee place in the area poor customer service way too many young people not trained just flat out disrespectful.
  • PE
    P efo
    Nov 9, 2025
    1.0
    They close at 8 but have no donuts or food after 7. It’s like a store being open till 8 but telling people they cant checkout after 7. That’s useless just like this Dunkin.
  • RP
    Reggie Parker
    Nov 7, 2025
    5.0
    Very nice establishment and gave my daughter her first job ever thank you Dunkin donuts Clayton
  • TG
    Travis G
    Nov 3, 2025
    3.0
    Pulled up to get two drinks and some doughnut holes. They never have anything but blueberry at 6pm. Lady on the mic was confused and didn’t now anything about the menu. Could t even take are order properly with out a million questions and still had it wrong. Obviously the manager does not care about service. Talked to them and was told we run out of holes all the time. Well wouldn’t that tell you to make more if you always have folks asking ? I just drove off it was ignorant to even try anymore.
  • JS
    Jenn Savoy
    Nov 2, 2025
    1.0
    Was told because I ordered on the mobile app and came inside because the line was down the street, that I had to go in the drivethru??? And I was the only person inside, absolute ridiculous. They have 10 people working and wating for 20 mins...hire better help.

Frequently Asked Questions About Dunkin'

What are the opening and closing hours of Dunkin' in Clayton, NC?

Dunkin' in Clayton, NC is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' offers both delivery and curbside pickup services for customer convenience.