Mixed reviews on service; some customers praised friendly staff while others reported rude or unprofessional behavior.
Food Quality
Ice cream and blizzards received high praise, but food items like burgers and fries were often criticized for being overcooked or not fresh.
Cleanliness
Concerns raised about cleanliness in the establishment, particularly in the ice cream topping area and dining space.
Order Accuracy
Frequent complaints about incorrect orders and inadequate responses from staff when issues arose.
Customer Experience
Overall customer experience varied significantly, with some enjoying their visits while others expressed frustration with service and management.
DD
diegokoolin
Nov 30, 2025
3.0
I got royal ultimate choco brownie blizzard treat and they put no fudge in it☹️ but it was still good so 3 stars
KB
Kieren Battle
Nov 25, 2025
1.0
Ngl yall they gonna give you old sauce and if you ask for a refund they get ugly about it. Don’t even go. Its happened multiple times
JR
Janet Reese
Nov 18, 2025
5.0
Professional server, very clean inside. The food was delicious.
TB
tracy baker
Nov 15, 2025
1.0
It would be nice to go to a fast food establishment and see people older than teenagers working! Someone that appreciates having a job and is trying to please the customer. Went through drive thru and the ice cream was melted before we received it. All I could hear was people laughing and having fun instead of trying to get a order correct and out. Absolutely pitiful. Seems if you want people to come back ,you would have people working that puts the customer first instead of laughing and cutting up. Service at restaurants is absolutely terrible but everyone wants a tip. Good luck!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill Clayon offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes®.
What are the operating hours for Dairy Queen Grill & Chill in Clayton, NC?
The restaurant is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.
Is there a drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill location offers a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill Clayton provide amenities for families and children?
Yes, it is family-friendly and welcomes children, with amenities like high chairs and restroom facilities.
Can I order food online for pickup at Dairy Queen Grill & Chill Clayton?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41214/.
Are there outdoor seating options at this Dairy Queen location?
Yes, there is outdoor seating available for customers at this location.
Is Dairy Queen Grill & Chill located near any fast food or dining options?
Yes, it is near Marco's Pizza, Taco Bell, KFC, Outback Steakhouse, JuiceVibes smoothie bar, and McKinley's Restaurant & Pub, offering various food choices before or after your visit.
What nearby places can help me find Dairy Queen Grill & Chill Clayton easily?
You can use nearby landmarks like Speedway gas station and Dollar General discount store to help locate the Dairy Queen Grill & Chill on US Highway 70 West.
Are there places nearby where I can shop or run errands after visiting Dairy Queen Grill & Chill?
Yes, nearby shopping includes Lowes Foods supermarket, Sherwin-Williams Paint Store, Dollar General, and Cato Fashions clothing store.
What services are available near Dairy Queen Grill & Chill for health and wellness?
Nearby you can find RPM Functional Neuromuscular Massage Therapy for massage, Fit4life Clayton and Gold's Gym for fitness, and Doctors Vision Ctr Inc for eye care services.