Dairy Queen Grill & Chill

4.0
505 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
11697 US Highway 70 W, Clayton, NC
27520-2266, United States

Hours

Reviews

4.0
505 reviews
5 stars
275
4 stars
98
3 stars
48
2 stars
30
1 star
54

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the ice cream and blizzards, noting their delicious flavors and quality.

Service Issues

Several reviews highlighted problems with customer service, including rude staff and incorrect orders, leading to dissatisfaction.

Cleanliness Concerns

Multiple customers reported cleanliness issues, particularly in the dining area and topping stations.

Food Quality

While ice cream received high marks, many customers expressed disappointment with the food quality, describing it as overcooked or not fresh.

Staff Friendliness

Despite some negative experiences, many reviews mentioned friendly and helpful staff, contributing positively to the overall experience.
  • JR
    Janet Reese
    5 days ago
    5.0
    Professional server, very clean inside. The food was delicious.
  • TB
    tracy baker
    Nov 15, 2025
    1.0
    It would be nice to go to a fast food establishment and see people older than teenagers working! Someone that appreciates having a job and is trying to please the customer. Went through drive thru and the ice cream was melted before we received it. All I could hear was people laughing and having fun instead of trying to get a order correct and out. Absolutely pitiful. Seems if you want people to come back ,you would have people working that puts the customer first instead of laughing and cutting up. Service at restaurants is absolutely terrible but everyone wants a tip. Good luck!
  • RG
    Roger Gavin-Barker
    Oct 24, 2025
    5.0
    Nothing like a blizzard served upside down
  • DB
    Deborah Beam
    Oct 8, 2025
    5.0
    Love those cones, wish they offered some food in gluten free.
  • DJ
    Destinee Johnson
    Sep 26, 2025
    5.0
    I came in to pick up a birthday cake! Very quick and super nice service.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill Clayon offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes®.

What are the operating hours for Dairy Queen Grill & Chill in Clayton, NC?

The restaurant is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.