Customers consistently praised the ice cream and blizzards, noting their delicious flavors and quality.
Service Issues
Several reviews highlighted problems with customer service, including rude staff and incorrect orders, leading to dissatisfaction.
Cleanliness Concerns
Multiple customers reported cleanliness issues, particularly in the dining area and topping stations.
Food Quality
While ice cream received high marks, many customers expressed disappointment with the food quality, describing it as overcooked or not fresh.
Staff Friendliness
Despite some negative experiences, many reviews mentioned friendly and helpful staff, contributing positively to the overall experience.
JR
Janet Reese
5 days ago
5.0
Professional server, very clean inside. The food was delicious.
TB
tracy baker
Nov 15, 2025
1.0
It would be nice to go to a fast food establishment and see people older than teenagers working! Someone that appreciates having a job and is trying to please the customer. Went through drive thru and the ice cream was melted before we received it. All I could hear was people laughing and having fun instead of trying to get a order correct and out. Absolutely pitiful. Seems if you want people to come back ,you would have people working that puts the customer first instead of laughing and cutting up. Service at restaurants is absolutely terrible but everyone wants a tip. Good luck!
RG
Roger Gavin-Barker
Oct 24, 2025
5.0
Nothing like a blizzard served upside down
DB
Deborah Beam
Oct 8, 2025
5.0
Love those cones, wish they offered some food in gluten free.
DJ
Destinee Johnson
Sep 26, 2025
5.0
I came in to pick up a birthday cake! Very quick and super nice service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill Clayon offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes®.
What are the operating hours for Dairy Queen Grill & Chill in Clayton, NC?
The restaurant is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.
Is there a drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill location offers a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill Clayton provide amenities for families and children?
Yes, it is family-friendly and welcomes children, with amenities like high chairs and restroom facilities.
Can I order food online for pickup at Dairy Queen Grill & Chill Clayton?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41214/.
Are there outdoor seating options at this Dairy Queen location?
Yes, there is outdoor seating available for customers at this location.
Is Dairy Queen Grill & Chill located near any fast food or dining options?
Yes, it is near Marco's Pizza, Taco Bell, KFC, Outback Steakhouse, JuiceVibes smoothie bar, and McKinley's Restaurant & Pub, offering various food choices before or after your visit.
What nearby places can help me find Dairy Queen Grill & Chill Clayton easily?
You can use nearby landmarks like Speedway gas station and Dollar General discount store to help locate the Dairy Queen Grill & Chill on US Highway 70 West.
Are there places nearby where I can shop or run errands after visiting Dairy Queen Grill & Chill?
Yes, nearby shopping includes Lowes Foods supermarket, Sherwin-Williams Paint Store, Dollar General, and Cato Fashions clothing store.
What services are available near Dairy Queen Grill & Chill for health and wellness?
Nearby you can find RPM Functional Neuromuscular Massage Therapy for massage, Fit4life Clayton and Gold's Gym for fitness, and Doctors Vision Ctr Inc for eye care services.