Dairy Queen Grill & Chill

4.0
509 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
11697 US Highway 70 W, Clayton, NC
27520-2266, United States

Hours

Reviews

4.0
509 reviews
5 stars
276
4 stars
98
3 stars
49
2 stars
31
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rude or unprofessional behavior.

Food Quality

Ice cream and blizzards received high praise, but food items like burgers and fries were often criticized for being overcooked or not fresh.

Cleanliness

Concerns raised about cleanliness in the establishment, particularly in the ice cream topping area and dining space.

Order Accuracy

Frequent complaints about incorrect orders and inadequate responses from staff when issues arose.

Customer Experience

Overall customer experience varied significantly, with some enjoying their visits while others expressed frustration with service and management.
  • DD
    diegokoolin
    Nov 30, 2025
    3.0
    I got royal ultimate choco brownie blizzard treat and they put no fudge in it☹️ but it was still good so 3 stars
  • KB
    Kieren Battle
    Nov 25, 2025
    1.0
    Ngl yall they gonna give you old sauce and if you ask for a refund they get ugly about it. Don’t even go. Its happened multiple times
  • JR
    Janet Reese
    Nov 18, 2025
    5.0
    Professional server, very clean inside. The food was delicious.
  • TB
    tracy baker
    Nov 15, 2025
    1.0
    It would be nice to go to a fast food establishment and see people older than teenagers working! Someone that appreciates having a job and is trying to please the customer. Went through drive thru and the ice cream was melted before we received it. All I could hear was people laughing and having fun instead of trying to get a order correct and out. Absolutely pitiful. Seems if you want people to come back ,you would have people working that puts the customer first instead of laughing and cutting up. Service at restaurants is absolutely terrible but everyone wants a tip. Good luck!
  • RG
    Roger Gavin-Barker
    Oct 24, 2025
    5.0
    Nothing like a blizzard served upside down

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill Clayon offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes®.

What are the operating hours for Dairy Queen Grill & Chill in Clayton, NC?

The restaurant is open from 11:00 AM to 10:00 PM Sunday through Thursday, and from 11:00 AM to 11:00 PM on Fridays and Saturdays.