Business Details
About
Mexican Restaurant
Chipotle Clayton NC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
142 reviews
5 stars
43
4 stars
13
3 stars
10
2 stars
16
1 star
60
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers reported consistently small portion sizes, often feeling that they were being shortchanged on protein and other ingredients.
Service Quality
While some reviews praised individual staff members for their friendliness, many others noted poor customer service, including rude behavior and lack of training.
Food Quality
Several customers experienced issues with food quality, including cold meals, stale chips, and improperly cooked ingredients.
Cleanliness
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty tables and food preparation areas.
Order Accuracy
Customers frequently reported problems with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
- BGBrittany GibsonNov 16, 20254.0I really hope that after this review, this chipotle takes notes. Today I ordered a burrito bowl. (Chicken, veggies, white rice, black beans, corn , pico, sour cream and cheese) when I tell you whoever cooked the food today took their job seriously… believe me. The food was perfectly seasoned and so fresh. I ordered my food on the app and picked up in the drive up lane. My order was correct, no technical issues… and the guy working the window was very polite. Please keep up the good work!
- MGMarc GersteinNov 12, 20253.0A few of the employees were friendly, but the others were not. I ordered a bowl to go, and the Food tasted pretty good except the lettuce was terrible (I would suggest avoiding it). The music was so loud that it was difficult to hear the employees.
- PUPlayer UnknownNov 11, 20251.0The manager (Des) is rude and unprofessional, makes up charges and treats customers like they’re the problem. Corporate doesn’t care either. Never coming back. All the bad reviews about this place are 100% accurate.
- JBJustin BrownNov 1, 20255.0I visited Chipotle November 1, 2025 in the evening. They were understaffed and busy. The closing manager was running the whole line and cashing us out. He did an amazing job taking care of us and even gave me a sample to make sure I liked what I was ordering. Props to the manager who was working. God bless brother!
- BMBrigette McLeanOct 30, 20252.0I ordered chipotle this evening. Upon returning home, noticed there was a bowl that was not with my order placed in the bag and one of my bowls were missing. When I got back to the restaurant to explain, the cashier did not greet me and instead she just stared at me. The manager I believe, was near by and I explained what happened. Him and the women working the drive through window were nice, fixed the mistake and gave me free guac. I got back home, started to eat my bowl and found a hair in my bowl.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Clayton NC serve?
Chipotle Clayton NC is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
When did Chipotle Mexican Grill open at 12023 US-70 Bus W, Clayton NC?
This Chipotle location opened on April 10, 2025.
What are the operating hours for Chipotle Mexican Grill in Clayton NC?
Chipotle Clayton NC is open daily from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Clayton NC?
You can order online via the Chipotle app or directly at https://order.chipotle.com/.
What is the contact email for Chipotle Mexican Grill in Clayton NC?
You can contact them at NC.4610.Clayton@chipotle.com.
Where is Chipotle Mexican Grill located in Clayton, NC?
Chipotle is located at 12023 US-70 Bus W, Johnston, Clayton, NC 27520, USA.
Are there any nearby restaurants to Chipotle Clayton NC if I want more dining options?
Nearby restaurants include Culver’s (burger restaurant), Cleveland Draft House (American restaurant and bar), Firehouse Subs (sandwich shop), Bojangles' (chicken restaurant), and Little Caesars of Clayton (pizza restaurant).
What nearby automotive services are available near Chipotle in Clayton NC?
Nearby automotive options include Pep Boys for tire and repair services, Han-Dee Hugo's convenience store and gas station, BP gas station, and Circle K gas station.
Are there any nearby health or pharmacy services near Chipotle Clayton NC?
Yes, CVS Pharmacy and its MinuteClinic walk-in clinic are close by, along with Night & Day Dental for dental services.
What rewards or promotions does Chipotle Clayton NC offer to customers?
Customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.