Arby's

3.9
686 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11851 Us Hwy 70 W, Clayton, NC
27520, United States

Hours

Reviews

3.9
686 reviews
5 stars
333
4 stars
143
3 stars
78
2 stars
48
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and attentive staff, others reported rude service and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

The quality of food received varied significantly; some customers enjoyed their meals while others complained about cold, old, or poorly prepared food.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Speed of Service

Service speed was inconsistent, with some customers reporting quick service while others experienced long waits, especially during busy times.
  • DH
    David Harrison
    6 days ago
    2.0
    Cold Food
  • AP
    Adam Provenzano
    Jan 5, 2026
    5.0
    Food good most visits service almost always great but if I'm honest other locations are more consistent and this locations dinning room is and has been showing a lot of signs of wear and could use a contractor to fix a lot of small issues that seem to have been developing without anyone addressing for years.
  • EE
    Ed Edwards (Ed*2)
    Dec 31, 2025
    5.0
    This is always a clean, fast and polite place.
  • FQ
    Felix Quijano
    Dec 20, 2025
    1.0
    Waited 35 minutes on my food when the restaurant was empty. I got charged twice for the food also and water everywhere on the floor.
  • GC
    Gail Caverly
    Dec 17, 2025
    1.0
    I was at the register ready to order when another employee (man) stepped up to punch in some numbers before the lady took my order. He reeked of vaping. He went back to where the food is prepared. That was gross but I gave my order anyway. While I was waiting for my food to come out I heard the woman say “you can do that, white people don’t like it”. And being the only white person in the place at the time I felt uncomfortable. I won’t go back. This happened last Monday at 12:30 pm.