McDonald's

3.2
1850 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 E Church St, Cherryville, NC
28021, United States

Hours

Reviews

3.2
1,850 reviews
5 stars
538
4 stars
330
3 stars
342
2 stars
179
1 star
461

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about poor attitudes and lack of assistance.

Food Quality

Customers expressed disappointment with food quality, citing cold, poorly prepared items and inconsistent taste.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and dining areas.

Service Speed

Customers frequently noted long wait times for orders, both in drive-thru and inside the restaurant.
  • AK
    Aspen Keily
    1 day ago
    1.0
    Ordered a large coffee and was given a medium, worker said this is what it comes in but it never comes like this at any other mcdonalds ive been to and i also work at one. I was also given nasty water that tastes like it came from the sink-ETA this was apparently from the water issues a year ago. The sweet worker who was running food out offered me a bottled water to replace my water.
  • BM
    Brody Mcabee
    Nov 1, 2025
    1.0
    Did a mobile order but drive through was backed to Florida, went inside to retrieve my drive thru order that was placed at 9:35 for 25 min not one person came to the lobby. I didnt receive my order till 10:17. Another customer waited 20 min to pay with cash at the register. And the lobby had the same 7 or so customers for 20+min, When we tried to get their attention they said "we see you, we're busy" then another employee came out and said "this isn't my job im off the clock". They prioritize the drive thru over the lobby so much so that the lobby is useless. Terrible service, even for mcdonald's.
  • TB
    Tim Beall
    Nov 1, 2025
    1.0
    If you can, go to the Lincolnton McDonald’s instead of Cherryville. Poor quality and customer service here. 3 strikes and you’re out.
  • AA
    Anthony
    Oct 28, 2025
    1.0
    Had to stop late one night for my kids while passing through. Got my kids food as well as a large fry for myself. Only got the large for the monopoly piece. Did not receive monopoly piece even though the menu shows the image of a large fry with the pieces on it.
  • KR
    kimbelrly rich
    Oct 15, 2025
    1.0
    Just order 3 Egg McMuffin’s and a large coke on my commute to work. I pass through Cherryville on my over an hour commute to work. The drive through was busy but I waited patiently. I get my order and I realize the bag has three of what I thought were sandwiches , but I didn’t check it. That’s my bad. I wait till I almost get to work to realize they put three English muffins no egg or cheese and no ham on any of them in the bag. They also gave me a Dr Pepper and not a Coke. I could let the drink slide but seriously who eat an egg McMuffin without the egg cheese or Canadian bacon. I’ve tried to call multiple times. No one answers the voicemail is full. I wouldn’t care, but I’m starving and I’m going to work and I can’t leave after I get to work. I can’t go back to the store and handle this because it’s 30min away And I don’t have time to run and get more food. Highly upset about this experience and now I’m hangry at work.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Cherryville, NC?

McDonald's in Cherryville, NC is open 24 hours a day, 7 days a week.

Is there drive-thru service available at this McDonald's location?

Yes, the drive-thru is open 24/7 at this McDonald's location.