Customer Service
Numerous reviews highlighted poor customer service, including rude employees, long wait times, and difficulty getting assistance.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and dining areas, contributing to a negative dining experience.
Staff Performance
While some employees were praised for their friendliness and hard work, many reviews noted a lack of training and professionalism among staff.