Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported issues with incorrect orders, missing items, and confusion at the drive-thru.
Service Quality
Service was frequently described as slow, with some staff being unprofessional or unfriendly, although there were a few positive interactions noted.
Food Quality
Food quality varied significantly, with complaints about cold or stale items, while some customers praised the biscuits and chicken.
Cleanliness
Concerns were raised about cleanliness in the dining area and restrooms, with reports of unsanitary conditions.
JC
Jhoan And Camilo
Feb 12, 2026
5.0
Had a short conversation with the staff today while making our lunch order. Reminded of how thankful we are for the delicious food, customer service, and local business feel of this place. We eat here quite often and wanted to brag on it by coming on here and giving it five stars as promised.
CR
Chet Rutherford
Feb 11, 2026
1.0
Work 10 hours, drive 2 hours back to the house, stop at bojangles, order a 5 piece supreme combo. Got only tenders and a biscuit with no fries and no sauce that I asked for. $12 for 5 pieces of chicken and a biscuit. Insane.
JS
Jason Smith
Feb 10, 2026
2.0
It is so frustrating to order food in a drive thru that requires utensils, only to find out later that the utensils were not included.
JC
Joshua Colvard
Dec 19, 2025
1.0
It’s a chicken place that never has chicken
BD
Brian D
Nov 28, 2025
3.0
Uninviting. Plain ,service staff not fully aware of menu items or selections, however they where friendly and helpful , staff smoking right outside of entrance kind of a turn off not a good look food was good