Wendy's

3.7
2060 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
36 Painttown Road, Cherokee, NC
28719, United States

Hours

Reviews

3.7
2,060 reviews
5 stars
818
4 stars
501
3 stars
296
2 stars
145
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both the drive-thru and dining areas.

Staffing Issues

Many reviews mentioned understaffing, leading to poor service and long wait times.

Food Quality

Food quality was inconsistent, with reports of cold, stale, or poorly prepared items.

Cleanliness

The dining area and bathrooms were often described as dirty or unsanitary.

Customer Service

While some staff were praised for their friendliness, many reviews highlighted rude or unhelpful employees.
  • TT
    Togowa
    Nov 11, 2025
    3.0
    Ive been coming here often lately and depending on the crew working, it can be great service and fantastic food or absolutely terrible service and food. Ive often messed up orders a few times though, usually an ingredient messup or missing an item but today i redeemed a reward breakfast baconator from my app points and when i opened it, something didn't look right. Smelled off and the egg just...gross. Either it wasn't cooked fresh and has been sitting under a lamp too long or just reheated too long after sitting around. Ill still be coming here but this really disappointed me this time. Do better...
  • DH
    D Hatch
    Nov 9, 2025
    4.0
    It's fast food. It was hot & it was tasty. Quick trip through the drive through for a snack & drink.
  • RW
    RoSa Will
    Nov 8, 2025
    5.0
    Good fast food anytime 🙂
  • SC
    Shelba Conley
    Oct 15, 2025
    1.0
    The service was terrible, they are short handed on staff (seen the sign after we ordered, an interview going on while we were leaving) I'm sorry cashier was run to death and everyone was waiting 20 to 30 minutes. Hopefully they'll get the help hired that's needed.
  • KM
    Kane Martin
    Oct 14, 2025
    3.0
    Road trip stop Place was a little busy. Decided to go inside Side door was locked, no sign, had to walk around the building. Kiosk only order. Expo there was only able to process one order at a time. Rather than as food came out. And no attention to dive in, to go, door dash. Food was good, but we ordered everything at default. But ketchup dispensaries were empty. Had to go to counter for packets.

Frequently Asked Questions About Wendy's

Is Cherokee Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.