Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
2,075 reviews
5 stars
822
4 stars
504
3 stars
296
2 stars
147
1 star
306
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many waiting over 20 minutes for their orders.
Food Quality
There were numerous complaints about cold and poorly prepared food, including stale fries and undercooked chicken.
Staff Attitude
While some staff were noted as friendly, many reviews mentioned rude or unhelpful employees, contributing to a chaotic atmosphere.
Cleanliness
The dining area and restrooms were often described as dirty, with several customers expressing concern over unsanitary conditions.
Operational Issues
Customers experienced issues with kiosks, locked doors, and limited menu items, leading to frustration.
- DWDonna Wilson6 days ago2.0I ordered a taco salad.i had 3 or 4 thinly sliced, small tomatoes and about 19 corn chips. I have always enjoyed Wendy's food but very disappointed this time.
- BBBrandy BrasherJan 5, 20261.0They were out if cream soda in the freestyle machine
- JBj beachJan 3, 20264.0Chili was a bit thin but it was still good. Baked potato with cheese and bacon was great. Bf said his double was right on par. Good service.
- DSDonna SkeenJan 2, 20261.0Plain disgusting.... Everyone before us and after us were getting the wrong orders
- ABandrew ballietDec 30, 20255.0Great location convenient to town. Food was great and drink machine wasn't out of any flavors!
Frequently Asked Questions About Wendy's
Is Cherokee Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at Wendy's Cherokee?
The drive-thru at Wendy's Cherokee is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does Wendy's Cherokee serve breakfast?
Yes, Wendy's Cherokee serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at Wendy's Cherokee?
Yes, delivery is available where offered. To check for delivery near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's Cherokee for feedback or questions?
You can contact Wendy's Cherokee directly at (828) 497-1277 or reach out to Wendy's Customer Care via live chat on their Contact page or by calling 888-624-8140.
Where can I buy Wendy's gift cards?
Wendy's gift cards can be purchased in-restaurant, at various retailers, or online at wendysgiftcards.com.
What payment methods does Wendy's Cherokee accept?
Wendy's Cherokee accepts American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby attractions I can visit before or after dining at Wendy's Cherokee?
You can visit the Great Smokey Mountains Cherokee NC, Cherokee Bonfire theater, or the Cherokee Indian Fair Grounds, all located near Wendy's Cherokee.
Are there nearby lodging options around Wendy's Cherokee?
Yes, nearby lodging includes Cherokee Grand Hotel, The Grand Cherokee Hotel, El Camino Motel, and Smokey Mountain Cabins LLC.
Where can I find nearby services and repairs near Wendy's Cherokee?
Nearby services include Cherokee Tire & Auto Repair, NAPA Auto Parts - Cherokee Auto Parts, and Washpot Laundry for automotive repairs and laundry needs.
Does Wendy's Cherokee offer dine-in and drive-thru options?
Yes, Wendy's Cherokee offers dine-in, drive-thru, takeout, and delivery options.