Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and staff being overwhelmed or unhelpful.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or improperly cooked items, while others praised the freshness and taste.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with some customers expressing disappointment.
Staff Attitude
While some customers noted friendly and helpful staff, others reported rude behavior and lack of attention from employees.
KS
Kat Steves
5 days ago
5.0
Great crew. Friendly and fast. 99.5 sanitary rating!
AG
Ashlee Greene
5 days ago
1.0
Ordered the Chicken Strip basket. Ate 1 peice of chicken going over the Smoky Mountains, & was sick. Chicken was raw, not cooked at all. Returned, 4 days later. No refund. Never go back.
KO
Kimberly Owle
Feb 19, 2026
4.0
Drive thru can be slow when busy and the sandwiches always have heavy sauce but service was courteous.
DW
Donna Wilson
Jan 6, 2026
2.0
I ordered a taco salad.i had 3 or 4 thinly sliced, small tomatoes and about 19 corn chips. I have always enjoyed Wendy's food but very disappointed this time.
JB
j beach
Jan 3, 2026
4.0
Chili was a bit thin but it was still good. Baked potato with cheese and bacon was great. Bf said his double was right on par. Good service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at Wendy's Cherokee?
The drive-thru at Wendy's Cherokee is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does Wendy's Cherokee serve breakfast?
Yes, Wendy's Cherokee serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at Wendy's Cherokee?
Yes, delivery is available where offered. To check for delivery near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's Cherokee for feedback or questions?
You can contact Wendy's Cherokee directly at (828) 497-1277 or reach out to Wendy's Customer Care via live chat on their Contact page or by calling 888-624-8140.
Where can I buy Wendy's gift cards?
Wendy's gift cards can be purchased in-restaurant, at various retailers, or online at wendysgiftcards.com.
What payment methods does Wendy's Cherokee accept?
Wendy's Cherokee accepts American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby attractions I can visit before or after dining at Wendy's Cherokee?
You can visit the Great Smokey Mountains Cherokee NC, Cherokee Bonfire theater, or the Cherokee Indian Fair Grounds, all located near Wendy's Cherokee.
Are there nearby lodging options around Wendy's Cherokee?
Yes, nearby lodging includes Cherokee Grand Hotel, The Grand Cherokee Hotel, El Camino Motel, and Smokey Mountain Cabins LLC.
Where can I find nearby services and repairs near Wendy's Cherokee?
Nearby services include Cherokee Tire & Auto Repair, NAPA Auto Parts - Cherokee Auto Parts, and Washpot Laundry for automotive repairs and laundry needs.
Does Wendy's Cherokee offer dine-in and drive-thru options?
Yes, Wendy's Cherokee offers dine-in, drive-thru, takeout, and delivery options.
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