Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, with long wait times in both the drive-thru and dining areas.
Staffing Issues
Many reviews mentioned understaffing, leading to poor service and long wait times.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or poorly prepared items.
Cleanliness
The dining area and bathrooms were often described as dirty or unsanitary.
Customer Service
While some staff were praised for their friendliness, many reviews highlighted rude or unhelpful employees.
TT
Togowa
Nov 11, 2025
3.0
Ive been coming here often lately and depending on the crew working, it can be great service and fantastic food or absolutely terrible service and food. Ive often messed up orders a few times though, usually an ingredient messup or missing an item but today i redeemed a reward breakfast baconator from my app points and when i opened it, something didn't look right. Smelled off and the egg just...gross. Either it wasn't cooked fresh and has been sitting under a lamp too long or just reheated too long after sitting around. Ill still be coming here but this really disappointed me this time. Do better...
DH
D Hatch
Nov 9, 2025
4.0
It's fast food. It was hot & it was tasty. Quick trip through the drive through for a snack & drink.
RW
RoSa Will
Nov 8, 2025
5.0
Good fast food anytime 🙂
SC
Shelba Conley
Oct 15, 2025
1.0
The service was terrible, they are short handed on staff (seen the sign after we ordered, an interview going on while we were leaving) I'm sorry cashier was run to death and everyone was waiting 20 to 30 minutes. Hopefully they'll get the help hired that's needed.
KM
Kane Martin
Oct 14, 2025
3.0
Road trip stop
Place was a little busy. Decided to go inside
Side door was locked, no sign, had to walk around the building.
Kiosk only order.
Expo there was only able to process one order at a time. Rather than as food came out. And no attention to dive in, to go, door dash.
Food was good, but we ordered everything at default.
But ketchup dispensaries were empty. Had to go to counter for packets.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cherokee, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cherokee, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 497-1277.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cherokee Wendy’s serve breakfast?
Yes, this Wendy’s location in Cherokee, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's Cherokee?
The drive-thru at Wendy's Cherokee is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does Wendy's Cherokee serve breakfast?
Yes, Wendy's Cherokee serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at Wendy's Cherokee?
Yes, delivery is available where offered. To check for delivery near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's Cherokee for feedback or questions?
You can contact Wendy's Cherokee directly at (828) 497-1277 or reach out to Wendy's Customer Care via live chat on their Contact page or by calling 888-624-8140.
Where can I buy Wendy's gift cards?
Wendy's gift cards can be purchased in-restaurant, at various retailers, or online at wendysgiftcards.com.
What payment methods does Wendy's Cherokee accept?
Wendy's Cherokee accepts American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby attractions I can visit before or after dining at Wendy's Cherokee?
You can visit the Great Smokey Mountains Cherokee NC, Cherokee Bonfire theater, or the Cherokee Indian Fair Grounds, all located near Wendy's Cherokee.
Are there nearby lodging options around Wendy's Cherokee?
Yes, nearby lodging includes Cherokee Grand Hotel, The Grand Cherokee Hotel, El Camino Motel, and Smokey Mountain Cabins LLC.
Where can I find nearby services and repairs near Wendy's Cherokee?
Nearby services include Cherokee Tire & Auto Repair, NAPA Auto Parts - Cherokee Auto Parts, and Washpot Laundry for automotive repairs and laundry needs.
Does Wendy's Cherokee offer dine-in and drive-thru options?
Yes, Wendy's Cherokee offers dine-in, drive-thru, takeout, and delivery options.